Asterisk Wrong Billsec

Asterisk Wrong Billsec - server

The problem is this: I have an Asterisk server, with a custom context to count and set limit call time to the extensions. I see that the Billsec values on the DB, is wrong, because it is counting since the call is ringing, not when the call is answered.
Can you help me please. My server has a SIP trunk to make the calls
Here's the flow of the call
Net Flow
And here's the output of elastix with verbose
-- Executing [XXXXXXXXXX#from-internal:1] Macro("SIP/14105-000000b2", "user-callerid,LIMIT,EXTERNAL,") in new stack
-- Executing [s#macro-user-callerid:1] Set("SIP/14105-000000b2", "TOUCH_MONITOR=1526653901.192") in new stack
-- Executing [s#macro-user-callerid:2] Set("SIP/14105-000000b2", "AMPUSER=14105") in new stack
-- Executing [s#macro-user-callerid:3] GotoIf("SIP/14105-000000b2", "0?report") in new stack
-- Executing [s#macro-user-callerid:4] ExecIf("SIP/14105-000000b2", "1?Set(REALCALLERIDNUM=14105)") in new stack
-- Executing [s#macro-user-callerid:5] Set("SIP/14105-000000b2", "AMPUSER=14105") in new stack
-- Executing [s#macro-user-callerid:6] GotoIf("SIP/14105-000000b2", "0?limit") in new stack
-- Executing [s#macro-user-callerid:7] Set("SIP/14105-000000b2", "AMPUSERCIDNAME=HERE'S_EXTENSION") in new stack
-- Executing [s#macro-user-callerid:8] GotoIf("SIP/14105-000000b2", "0?report") in new stack
-- Executing [s#macro-user-callerid:9] Set("SIP/14105-000000b2", "AMPUSERCID=14105") in new stack
-- Executing [s#macro-user-callerid:10] Set("SIP/14105-000000b2", "__DIAL_OPTIONS=tr") in new stack
-- Executing [s#macro-user-callerid:11] Set("SIP/14105-000000b2", "CALLERID(all)="HERE'S_EXTENSION" <14105>") in new stack
-- Executing [s#macro-user-callerid:12] GotoIf("SIP/14105-000000b2", "0?limit") in new stack
-- Executing [s#macro-user-callerid:13] ExecIf("SIP/14105-000000b2", "1?Set(GROUP(concurrency_limit)=14105)") in new stack
-- Executing [s#macro-user-callerid:14] ExecIf("SIP/14105-000000b2", "0?Set(CHANNEL(language)=)") in new stack
-- Executing [s#macro-user-callerid:15] GotoIf("SIP/14105-000000b2", "1?continue") in new stack
-- Goto (macro-user-callerid,s,28)
-- Executing [s#macro-user-callerid:28] Set("SIP/14105-000000b2", "CALLERID(number)=14105") in new stack
-- Executing [s#macro-user-callerid:29] Set("SIP/14105-000000b2", "CALLERID(name)=HERE'S_EXTENSION") in new stack
-- Executing [s#macro-user-callerid:30] Set("SIP/14105-000000b2", "CDR(cnum)=14105") in new stack
-- Executing [s#macro-user-callerid:31] Set("SIP/14105-000000b2", "CDR(cnam)=HERE'S_EXTENSION") in new stack
-- Executing [s#macro-user-callerid:32] Set("SIP/14105-000000b2", "CHANNEL(language)=es") in new stack
-- Executing [XXXXXXXXXX#from-internal:2] Set("SIP/14105-000000b2", "EMERGENCYROUTE=YES") in new stack
-- Executing [XXXXXXXXXX#from-internal:3] Set("SIP/14105-000000b2", "INTRACOMPANYROUTE=YES") in new stack
-- Executing [XXXXXXXXXX#from-internal:4] Set("SIP/14105-000000b2", "MOHCLASS=music-rony") in new stack
-- Executing [XXXXXXXXXX#from-internal:5] Set("SIP/14105-000000b2", "_NODEST=") in new stack
-- Executing [XXXXXXXXXX#from-internal:6] Gosub("SIP/14105-000000b2", "sub-record-check,s,1(out,XXXXXXXXXX,)") in new stack
-- Executing [s#sub-record-check:1] Set("SIP/14105-000000b2", "REC_POLICY_MODE_SAVE=") in new stack
-- Executing [s#sub-record-check:2] GotoIf("SIP/14105-000000b2", "1?check") in new stack
-- Goto (sub-record-check,s,7)
-- Executing [s#sub-record-check:7] Set("SIP/14105-000000b2", "__MON_FMT=wav") in new stack
-- Executing [s#sub-record-check:8] GotoIf("SIP/14105-000000b2", "1?next") in new stack
-- Goto (sub-record-check,s,11)
-- Executing [s#sub-record-check:11] ExecIf("SIP/14105-000000b2", "0?Return()") in new stack
-- Executing [s#sub-record-check:12] ExecIf("SIP/14105-000000b2", "0?Set(__REC_POLICY_MODE=)") in new stack
-- Executing [s#sub-record-check:13] GotoIf("SIP/14105-000000b2", "0?out,1") in new stack
-- Executing [s#sub-record-check:14] Set("SIP/14105-000000b2", "__REC_STATUS=INITIALIZED") in new stack
-- Executing [s#sub-record-check:15] Set("SIP/14105-000000b2", "NOW=1526653901") in new stack
-- Executing [s#sub-record-check:16] Set("SIP/14105-000000b2", "__DAY=18") in new stack
-- Executing [s#sub-record-check:17] Set("SIP/14105-000000b2", "__MONTH=05") in new stack
-- Executing [s#sub-record-check:18] Set("SIP/14105-000000b2", "__YEAR=2018") in new stack
-- Executing [s#sub-record-check:19] Set("SIP/14105-000000b2", "__TIMESTR=20180518-093141") in new stack
-- Executing [s#sub-record-check:20] Set("SIP/14105-000000b2", "__FROMEXTEN=14105") in new stack
-- Executing [s#sub-record-check:21] Set("SIP/14105-000000b2", "__CALLFILENAME=out-XXXXXXXXXX-14105-20180518-093141-1526653901.192") in new stack
-- Executing [s#sub-record-check:22] Goto("SIP/14105-000000b2", "out,1") in new stack
-- Goto (sub-record-check,out,1)
-- Executing [out#sub-record-check:1] ExecIf("SIP/14105-000000b2", "1?Set(__REC_POLICY_MODE=dontcare)") in new stack
-- Executing [out#sub-record-check:2] GosubIf("SIP/14105-000000b2", "0?record,1(exten,XXXXXXXXXX,14105)") in new stack
-- Executing [out#sub-record-check:3] Return("SIP/14105-000000b2", "") in new stack
-- Executing [XXXXXXXXXX#from-internal:7] Macro("SIP/14105-000000b2", "dialout-trunk,2,926984292,,off") in new stack
-- Executing [s#macro-dialout-trunk:1] Set("SIP/14105-000000b2", "DIAL_TRUNK=2") in new stack
-- Executing [s#macro-dialout-trunk:2] GosubIf("SIP/14105-000000b2", "0?sub-pincheck,s,1()") in new stack
-- Executing [s#macro-dialout-trunk:3] GotoIf("SIP/14105-000000b2", "0?disabletrunk,1") in new stack
-- Executing [s#macro-dialout-trunk:4] Set("SIP/14105-000000b2", "DIAL_NUMBER=926984292") in new stack
-- Executing [s#macro-dialout-trunk:5] Set("SIP/14105-000000b2", "DIAL_TRUNK_OPTIONS=tr") in new stack
-- Executing [s#macro-dialout-trunk:6] Set("SIP/14105-000000b2", "OUTBOUND_GROUP=OUT_2") in new stack
-- Executing [s#macro-dialout-trunk:7] GotoIf("SIP/14105-000000b2", "1?nomax") in new stack
-- Goto (macro-dialout-trunk,s,9)
-- Executing [s#macro-dialout-trunk:9] GotoIf("SIP/14105-000000b2", "1?skipoutcid") in new stack
-- Goto (macro-dialout-trunk,s,12)
-- Executing [s#macro-dialout-trunk:12] GosubIf("SIP/14105-000000b2", "1?sub-flp-2,s,1()") in new stack
-- Executing [s#sub-flp-2:1] ExecIf("SIP/14105-000000b2", "1?Set(TARGET_FLP_2=01151926984292)") in new stack
-- Executing [s#sub-flp-2:2] GotoIf("SIP/14105-000000b2", "1?match") in new stack
-- Goto (sub-flp-2,s,6)
-- Executing [s#sub-flp-2:6] Set("SIP/14105-000000b2", "DIAL_NUMBER=01151926984292") in new stack
-- Executing [s#sub-flp-2:7] Return("SIP/14105-000000b2", "") in new stack
-- Executing [s#macro-dialout-trunk:13] Set("SIP/14105-000000b2", "OUTNUM=01151926984292") in new stack
-- Executing [s#macro-dialout-trunk:14] Set("SIP/14105-000000b2", "custom=SIP/IDT") in new stack
-- Executing [s#macro-dialout-trunk:15] ExecIf("SIP/14105-000000b2", "1?Set(DIAL_TRUNK_OPTIONS=M(setmusic^music-rony)tr)") in new stack
-- Executing [s#macro-dialout-trunk:16] ExecIf("SIP/14105-000000b2", "0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^music-rony)trM(confirm))") in new stack
-- Executing [s#macro-dialout-trunk:17] Macro("SIP/14105-000000b2", "dialout-trunk-predial-hook,") in new stack
-- Executing [s#macro-dialout-trunk-predial-hook:1] MacroExit("SIP/14105-000000b2", "") in new stack
-- Executing [s#macro-dialout-trunk:18] GotoIf("SIP/14105-000000b2", "0?bypass,1") in new stack
-- Executing [s#macro-dialout-trunk:19] ExecIf("SIP/14105-000000b2", "1?Set(CONNECTEDLINE(num,i)=01151926984292)") in new stack
-- Executing [s#macro-dialout-trunk:20] ExecIf("SIP/14105-000000b2", "1?Set(CONNECTEDLINE(name,i)=CID:14105)") in new stack
-- Executing [s#macro-dialout-trunk:21] GotoIf("SIP/14105-000000b2", "0?customtrunk") in new stack
-- Executing [s#macro-dialout-trunk:22] Dial("SIP/14105-000000b2", "SIP/IDT/01151926984292,300,M(setmusic^music-rony)tr") in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called SIP/IDT/01151926984292
-- SIP/IDT-000000b3 answered SIP/14105-000000b2
-- Executing [s#macro-setmusic:1] Set("SIP/IDT-000000b3", "CHANNEL(musicclass)=music-rony") in new stack
> 0x2752f70 -- Probation passed - setting RTP source address to XXX.XXX.XXX.XXX:21522
> 0x29fa6b0 -- Probation passed - setting RTP source address to XXX.XXX.XXX.XXX:36935
> 0x29fa6b0 -- Probation passed - setting RTP source address to XXX.XXX.XXX.XXX:36935
-- Executing [h#macro-dialout-trunk:1] Macro("SIP/14105-000000b2", "hangupcall,") in new stack
-- Executing [s#macro-hangupcall:1] GotoIf("SIP/14105-000000b2", "1?endmixmoncheck") in new stack
-- Goto (macro-hangupcall,s,9)
-- Executing [s#macro-hangupcall:9] NoOp("SIP/14105-000000b2", "End of MIXMON check") in new stack
-- Executing [s#macro-hangupcall:10] GotoIf("SIP/14105-000000b2", "1?nomeetmemon") in new stack
-- Goto (macro-hangupcall,s,28)
-- Executing [s#macro-hangupcall:28] NoOp("SIP/14105-000000b2", "End of MEETME check") in new stack
-- Executing [s#macro-hangupcall:29] GotoIf("SIP/14105-000000b2", "1?noautomon") in new stack
-- Goto (macro-hangupcall,s,34)
-- Executing [s#macro-hangupcall:34] NoOp("SIP/14105-000000b2", "TOUCH_MONITOR_OUTPUT=") in new stack
-- Executing [s#macro-hangupcall:35] GotoIf("SIP/14105-000000b2", "1?noautomon2") in new stack
-- Goto (macro-hangupcall,s,41)
-- Executing [s#macro-hangupcall:41] NoOp("SIP/14105-000000b2", "MONITOR_FILENAME=") in new stack
-- Executing [s#macro-hangupcall:42] GotoIf("SIP/14105-000000b2", "1?noautomon3") in new stack
-- Goto (macro-hangupcall,s,48)
-- Executing [s#macro-hangupcall:48] NoOp("SIP/14105-000000b2", "MIXMONITOR_FILENAME=") in new stack
-- Executing [s#macro-hangupcall:49] GotoIf("SIP/14105-000000b2", "1?noautomon4") in new stack
-- Goto (macro-hangupcall,s,51)
-- Executing [s#macro-hangupcall:51] NoOp("SIP/14105-000000b2", "ONETOUCH_RECFILE=") in new stack
-- Executing [s#macro-hangupcall:52] GotoIf("SIP/14105-000000b2", "1?skiprg") in new stack
-- Goto (macro-hangupcall,s,55)
-- Executing [s#macro-hangupcall:55] GotoIf("SIP/14105-000000b2", "1?skipblkvm") in new stack
-- Goto (macro-hangupcall,s,58)
-- Executing [s#macro-hangupcall:58] GotoIf("SIP/14105-000000b2", "1?theend") in new stack
-- Goto (macro-hangupcall,s,60)
-- Executing [s#macro-hangupcall:60] AGI("SIP/14105-000000b2", "hangup.agi") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/hangup.agi
-- <SIP/14105-000000b2>AGI Script hangup.agi completed, returning 0
-- Executing [s#macro-hangupcall:61] Hangup("SIP/14105-000000b2", "") in new stack
== Spawn extension (macro-hangupcall, s, 61) exited non-zero on 'SIP/14105-000000b2' in macro 'hangupcall'
== Spawn extension (macro-dialout-trunk, h, 1) exited non-zero on 'SIP/14105-000000b2'
== Spawn extension (macro-dialout-trunk, s, 22) exited non-zero on 'SIP/14105-000000b2' in macro 'dialout-trunk'
== Spawn extension (from-internal, XXXXXXXXXX, 7) exited non-zero on 'SIP/14105-000000b2'

Dump your traffic for sip port and analyse with wireshark than you can see your flow, you need to check all packets, if you give first 200 then ring so it is problem by your provider side.
Example command for dump
tcpdump -i eth0 -n -s 0 port 5060 -vvv -w capture_file_name.cap
After that, download file to your local directory with scp. Open with Wireshark.

Capture made
This is the capture that i have when a call is made.

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0 1 2 3 4 5 6 7 8 9 a b c d e f
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10: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --
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^C
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edit: edited for more informations

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Uninstalling librabbitmq worked for me : pip uninstall librabbitmq. I didn't understand very well why, but apparently, there's some optimization on that library that made the thing fail. Here's the answer I found on some website (I had to translate the page, thus my inability to understand well the solution)
Hope it helps

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[remote-host] out:
Fatal error: run() received nonzero return code 1 while executing!
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https://github.com/fabric/fabric/issues/1200