Facebook Customer Chat Plugin not working - facebook

The chat plugin does not work, installed everything correctly on the site, but the chat does not appear on the site. I checked the console - there is a connection to SDK, what could be the problem?
<div id="fb-root"></div>
<script>(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/ru_RU/sdk/xfbml.customerchat.js';
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>
and
<div class="fb-customerchat"
page_id="184854859536XXXX">
</div>

<script>
window.fbAsyncInit = function() {
FB.init({
appId : 'facebook-developer-app-id',
autoLogAppEvents : true,
xfbml : true,
version : 'v3.2'
});
};
(function(d, s, id){
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = "https://connect.facebook.net/ru_RU/sdk/xfbml.customerchat.js";
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));
</script>
<!-- Your customer chat code -->
<div class="fb-customerchat"
attribution=setup_tool
page_id="YOUR ID"
logged_in_greeting="Hello. How we can help you?"
logged_out_greeting="Hello. How we can help you?">
</div>

Related

Facebook customer chat plugin implementation with Tag Manager error

Working solution
Found the answer on this article by Simoa Hava
Problem
We have implemented the Facebook customer chat using GTM. While version 2.11 worked fine, v2.12 doesn't work as it doesn't allow me to add the code below
Implementation guidelines
<!-- Load Facebook SDK for JavaScript -->
<div id="fb-root"></div>
<script>(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/en_GB/sdk.js#xfbml=1&version=v2.12&autoLogAppEvents=1';
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>
<!-- Your customer chat code -->
<div class="fb-customerchat"
page_id="xxxxxxxxxxxxxx"
theme_color="#921710"
logged_in_greeting="Hi! Got any questions? Ask us anything, or get stuck in for more inspiration!"
logged_out_greeting="Hi! Got any questions? Ask us anything, or get stuck in for more inspiration!">
</div>
The error I get is
Invalid HTML, CSS or JavaScript found in template.
Previous working code:
<script>
window.fbAsyncInit = function() {
FB.init({
appId : 'xxxxxxxxxxxxxx',
autoLogAppEvents : true,
xfbml : true,
version : 'v2.11'
});
};
(function(d, s, id){
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) {return;}
js = d.createElement(s); js.id = id;
js.src = "https://connect.facebook.net/en_US/sdk.js";
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));
jQuery('body').append('<div class="fb-customerchat" page_id="xxxxxxxxxx" minimized="false"> </div>');
</script>
Updated code with jQuery - Still shows error
<!-- Load Facebook SDK for JavaScript -->
<div id="fb-root"></div>
<script>(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/en_GB/sdk.js#xfbml=1&version=v2.12&autoLogAppEvents=1';
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>
<!-- Your customer chat code -->
jQuery('body').append('<div class="fb-customerchat" page_id="xxxxxxxxxxx" theme_color="#921710" logged_in_greeting="Hi! Got any questions? Ask us anything, or get stuck in for more inspiration!" logged_out_greeting="Hi! Got any questions? Ask us anything, or get stuck in for more inspiration!" minimized="true"></div>');
Any help will be much appreciated :)

Facebook "xfbml.render" event for login button not working

I am trying to add a loader to the Facebook login button described here:
https://developers.facebook.com/docs/facebook-login/web/login-button/
To do this you need to listen on the xfbml.render event. Following their instructions I got this
<div id="fb-root"></div>
<script>
(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/en_GB/sdk.js#xfbml=1&version=v2.10&appId=XXXX';
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));
FB.Event.subscribe('xfbml.render', function () {
console.log("finished rendering plugins");
});
</script>
<div class="fb-login-button" data-max-rows="2" data-size="large" data-button-type="login_with" data-show-faces="true"
data-auto-logout-link="false" data-use-continue-as="true" data-scope="public_profile,email"
onlogin="theChampAuthUserFB"></div>
However, when I run this I get error:
Uncaught ReferenceError: FB is not defined
I then decided to adjust 2nd part of the script code like so:
<script>
window.fbAsyncInit = function() {
console.log("async");
FB.Event.subscribe('xfbml.render', function() {
console.log("finished rendering plugins");
});
};
(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/en_GB/sdk.js#xfbml=1&version=v2.10&appId=XXXX';
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));
</script>
<div
class="fb-login-button"
data-max-rows="1"
data-size="large"
data-button-type="continue_with"
></div>
But the word "async" doesn't even run, regardless where I put the script tag.

Facebook like button showing error when clicked

I want to show facebook like button. When a user clicks on the button it should make a callback after a user successfully likes that page.
Here is my code:
<div class="fb-like" data-href="https://developers.facebook.com/docs/plugins/" data-width="200" data-layout="box_count" data-action="like" data-size="large" data-show-faces="false" data-share="false"></div>
<div id="fb-root"></div>
<script>(function(d, s, id){
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) {return;}
js = d.createElement(s); js.id = id;
js.src = "//connect.facebook.net/en_US/sdk.js";
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));
</script>
<script>
window.fbAsyncInit = function() {
FB.init({
appId : '510679165797120',
xfbml : true,
version : 'v2.6'
});
FB.Event.subscribe('edge.create', function(response) {
console.log('hello');
});
};
</script>
But it is not working. When you click on the like button it shows an error.
Can someone please tell me how to solve this issue?
It could be worth changing the js.src line. To me I see it as though this line is looking for a local file.
js.src = "https://connect.facebook.net/en_US/sdk.js";
I previously used the following line, but I'm not sure of the difference to be truthful:
js.src = "https://connect.facebook.net/en_US/sdk.js#xfbml=1"
You can get the code to like a Facebook page built for you directly by Facebook at this site --> https://developers.facebook.com/docs/plugins/like-button
That way you avoid deprecation issues, etc.
Just go there, enter the pertinent info, grab the code they spit out and place it on your site.
good luck!
demo : http://so.devilmaycode.it/facebook-like-button-showing-error-when-clicked/
The error happen because you are on localhost or not in the same domain you specidied in the app settings
also in order to work, your callback function should be at the top like below
<script>
window.fbAsyncInit = function() {
FB.init({
appId : '#############',
xfbml : true,
version : 'v2.6'
});
FB.Event.subscribe('edge.create', function(response) {
console.log('hello');
});
};
(function(d, s, id){
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) {return;}
js = d.createElement(s); js.id = id;
js.src = "//connect.facebook.net/en_US/sdk.js";
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));
</script>

Facebook Like Box in Smarty tpl

i want to integrate a fb like box in a smarty tpl file. At this time only the iframe solution works fine, but there is no language support and that's why I want to use the new solution for the box.
The following code does not render the box in the tpl:
<div class="fb-page" data-href="https://www.facebook.com/myfbpage"
data-small-header="false" data-adapt-container-width="true" data-hide-cover="false" data-show-facepile="true" data-show-posts="true">
<div class="fb-xfbml-parse-ignore">
<blockquote cite="https://www.facebook.com/myfbpage">
My Facebook Page</blockquote>
</div></div>
Is there a solution?
The Language of the Facebook Page Plugin is defined by the version of the Facebook JS-SDK that is loaded on your page
<div id="fb-root"></div>
<script>(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = "//connect.facebook.net/de_DE/sdk.js#xfbml=1&version=v2.5&appId=119010228291102";
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>
This will render the Page Plugin in German and
<div id="fb-root"></div>
<script>(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = "//connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.5&appId=119010228291102";
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>
Will render it in english.
Just replace the locale in the URI to the locale you want to use on this page.

How to implements facebook comments plugin?

how to implements facebook comments plugin in our website?
i'm following this code for showing the comments, but why the comments plugin still not showing?
inside tag body, i'm put this code :
<div id="fb-root"></div>
<script>(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = "//connect.facebook.net/id_ID/sdk.js#xfbml=1&appId=<client-id>&version=v2.0";
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>
and in my page, i'm put this code :
<div class="fb-comments" data-href="http://developers.facebook.com/docs/plugins/comments/" data-numposts="5" data-colorscheme="light"></div>
why still not showing?