Getting issues via email stopped working after email account password update - email

We had a fully working Jira Service Desk installation (JIRA Service Desk Application v3.6.1) for years and on Friday we changed the password of the associated email account ithelp#...
Once the change was done on the Exchange server we updated the password on system-Outgoing Mail and system-Incoming Mail, provided the latest password by clicking on checkbox adjacent to Change Password. After entering the password, click on Update button.. The test in both cases says its working.
If we check Mail audit log for ithelp#... then we see.
If we do a test there then:
And the "view log" shows:
What have we tried?
We went through https://confluence.atlassian.com/jirakb/troubleshooting-jira-service-desk-incoming-mail-790960076.html?_ga=2.74568658.1933816762.1551665594-977289960.1550604024 without success.
Restarting Tomcat.
Rebooting the server.
Deleting and recreating the configuration for IMAP.
Configuring the IMAP settings using IP instead of server name.
If you know what could be the problem or if you know what we are missing your help is greatly appreciated.
Thanks in advance,

Log into Jira Service Desk with elevated rights. (administrative rights)
Select projects -> IThelp
Select email requests.
Under custom email addresses click the edit.
Change the password to the new password set for IThelp. Click next
Select the email request type as Email Request

Related

GitHub device verification email not received

After reinstalling windows on my machine, i have tried to login to my Github account using the same user-name password stored in the browser with my Microsoft account...
with Sign in to GitHub
Username or email address page:
its seems to accept the credentials (tried with email as well with username) and then navigate to the next page saying:
Device verification code
We just sent your authentication code via email to y**************#hotmail.com.
But I never receive any email!!!
not in inbox or junk email beside the GitHub Community Summary..
i am afraid to try the Forgot password option - because perhaps it get the auth issue even worse.
Resetting the password seems to be a solution.
The email should arrive within a few minutes in case of setting a new password, even if you had problems in the authentication process.

Log In to GitLab account without Email Confirmation

I created a GitLab account but I accidentally provided an email account that did not exist as the email. I cannot understand how GitLab couldn't verify that during the Registration Process. So now I cannot log into my GitLab account as it asks me to
confirm my email before continuing
. I did not provide the email as the username, however.
So now I seem to be locked out of my account because of a faulty email address. Is there any way that I could change the email to the correct one? I have the username and password.
Note: the username is important and I don't want it to be changed, so creating another account is out of the question.

IBM API Connect developer portal admin link missing

I have setup an API Connect developer portal in the sandbox catalog (I've been following the basic tutorials about configuring an API developer portal found here).
I receive a message saying that i'll get a one time login link so that i can login to the portal as admin and reset my password. However, this never arrives. I have tried configuring the portal a number of times now and this link never comes. Therefore i'm unable to login as admin.
I've also tried using the 'request new password' option on the developer portal itself and entering my email but this also does not work
Is there a way I can retrieve the login link?
This could be a number of things:
1) the IBM emails often get flagged as spam
2) the IBM email server, or rather the people they've contracted this out to, doesn't fully comply with DKIM/SPF security, so if you are on a corporate server that requires this then you won't get your emails.
The workaround I've done in the past is spin up a gmail account and be sure to check my spam folder.

How to disable email confirmation in gitlab

I set up a gitlab server in ubantu14.4.3SLT
in my case, I want to set up a git server for local users so I do not need user to sign in with any email confirmation.
How can I disable email confirmation in gitlab? are there any api or something simple to disable it?
This isn't a good answer. But ran across this and wanted to skip for a test instance I have. This is what I did(gitlab 10.1.0):
From the rails console:
User.all.each {|u| u.confirmed_at = Time.now; u.save}

How can I set the Sender's address in Jenkins?

I'm sending mail from Jenkins to an anonymous SMTP relay internally. That relay then securely sends mail to exchange online via TLS on port 587. The transport works perfectly, the issue is that Microsoft requires the Sender address match the authentication credentials login name which is the same as the account email address. For example sake, say this is foo#mycompany.com. How can I make jenkins always send mail from foo#mycompany.com?
BTW when I say the transport works perfectly what I mean specifically is that I can drop a formatted e-mail file into the "Pickup" directory on the SMTP relay server and it is properly sent to any recipient provided the From address is foo#mycompany.com.
Jenkins uses the System Admin e-mail address as the sender address for e-mail notification. You can configure this under Manage Jenkins -> Configure System. This is under the Jenkins Location header on that page! It is not immediately obvious that this setting is tied to the e-mail notification settings, since it is not under the E-mail notification header on the configuration page.
Manage Jenkins -> Configure System -> Jenkins Location -> System Admin e-mail address
You can search the page for "Jenkins Location" to change the default value of address not configured yet to whatever you want.
There are two places to add the "E-Mail Notificaitons"
Global level
Local level (Jenkins job level)
To set the E-Mail Notification at Global Level, follow below steps -
1) Go to Manage Jenkins
2) Configure System
3) Jenkins Location
4) System Admin e-mail address
To set the E-Mail Notification at local level (per Jenkins job level), follow below steps -
1) Click on the Job name (if existing one)
2) click on the "Configure"
3) Then look for the "Post-build Action"
4) Specify the email address under "E-mail Notification".
5) Save the changes.
I'm not sure if it is what you meant, but Jenkins enables you to provide a full Sender E-mail Address for notifications. Go to Manage jenkins, then System configuration and find section called E-mail Notification.
You can provide you email address in a form of Jenkins <foo#mycompany.com>.
If you need to do this without using the jenkins UI (for instance in automating a jenkins setup) - you can do so with a groovy script.
import jenkins.model.*
def jenkinsLocationConfiguration = JenkinsLocationConfiguration.get()
jenkinsLocationConfiguration.setAdminAddress("[your admin name] <[your admin email address]>")
// example format -> .setAdminAddress("Jane Doe <foo#company_email.com>")
jenkinsLocationConfiguration.save()
Do note: I did not write this script (although I have tested it and it works), all credit to Peter Halliday and his website with other helpful groovy scripts here.
import javax.mail.Message.RecipientType
import javax.mail.Address
import javax.mail.internet.InternetAddress
import javax.mail.internet.MimeMessage
msg.setFrom(new InternetAddress("john...#server.com"))