engati : Get button click value - chatbot

Engati Chatbot question.
Engati tag is not exist yet so i manually add here.
I wanna try to get dynamic bank account number using custom code which shown as below
process({
"data": {
"type": "msg_options",
"text": "Choose an Account Number",
"options": [
{
"text": "12345678901234",
"postback": "flow_788224AF8006422BA5E587720DE3B252"
}, {
"text": "43210987654321",
"postback": "flow_788224AF8006422BA5E587720DE3B252"
}
]
}
});
Here in example i set two options and set same flow [flow_788224AF8006422BA5E587720DE3B252]
Now i want to get which option selected by user in flow_788224AF8006422BA5E587720DE3B252
Should i write any dynamic script for that or use any other options?

Resolved by below code
{
"data": {
"type": "msg_options",
"text": "Choose an option",
"options": [
{
"text": "12345678901234",
"postback": "flow_788224AF8006422BA5E587720DE3B252||data_account=12345678901234"
}, {
"text": "43210987654321",
"postback": "flow_788224AF8006422BA5E587720DE3B252||data_account=43210987654321"
}
]
}
}
Also you can user multiple variable like
"postback": "flow_788224AF8006422BA5E587720DE3B252||data_account=43210987654321&data_bank=ICICI"
data_ is set to define attributes
and use in send message with {{account}}

Related

How to capture the response from slack datepicker in Rasa NLU

I am trying to create an interactive rasa chatbot with slack interface.
I have added datepicker to my slack bot from my actions.py file. However, I have no idea how to capture the selected date. I have used buttons and were able to capture the output using “value” field in the definition
msg = {
"blocks": [
{
"type": "section",
"block_id": "section1234",
"text": {
"type": "mrkdwn",
"text": "Pick a date for the deadline."
},
"accessory": {
"type": "datepicker",
"action_id": "datepicker123",
"initial_date": "2022-11-01",
"placeholder": {
"type": "plain_text",
"text": "Select a date"
}
}
},
{
"type": "actions",
"elements": [
{
"type": "button",
"text": {
"type": "plain_text",
"text": "Process"
},
"value": "/custom_action",
"action_id": "actionId-0"
}
]
}
]
}
dispatcher.utter_message(json_message=msg)
When I press the button, the custom_action intent gets triggered. However, I need to set a deadline_date slot when the datepicker value is changed. I checked multiple tutorials, forms and docs but still do not have an idea how to accomplish that. Please help. Am using Rasa 3 community edition

The custom payload for the facebook messenger integration only shows up the first time it's called and not thereafter

I built a winebot that can suggest food pairings or make recommendations.
The integration with FB Messenger works fine, and it's supposed to call a carousel after a search to show you the various options. I found that when I call on it multiple times it will only display the carousel the first time and not a new one each time.
This is the function that calls the carousel
// CREATE RICH MESSAGES FOR FACEBOOK
function create_carousel(agent, carousel_params) {
agent.context.set({
name: 'carousel_output',
lifespan: 2,
parameters: carousel_params,
});
agent.setFollowupEvent('createCarousel');
agent.add(''); //add a dummy payload
return;
}
IntentMap is set up like this:
// Run the proper function handler based on the matched Dialogflow intent name
let intentMap = new Map();
intentMap.set('createCarousel', create_carousel);
agent.handleRequest(intentMap);
The createCarousel intent is set up with an event createCarousel and an output context called carousel_output
Under the messenger tab it has a text message followed by a payload. The text message and payload both use the content of carousel_output to make a recommendation.
{
"facebook": {
"attachment": {
"type": "template",
"payload": {
"elements": [
{
"image_url": "#carousel_output.product1.image",
"default_action": {
"url": "https://google.com",
"webview_height_ratio": "tall",
"type": "web_url"
},
"subtitle": "#carousel_output.product1.subtitle",
"title": "#carousel_output.product1.title",
"buttons": [
{
"url": "https://www.winemag.com/buying-guide/brovia-2013-garblet-sue-barolo/",
"title": "#carousel_output.product1.price",
"type": "web_url"
},
{
"title": "Some Text",
"payload": "Some Text",
"type": "postback"
}
]
},
{
"image_url": "#carousel_output.product2.image",
"subtitle": "#carousel_output.product2.subtitle",
"default_action": {
"type": "web_url",
"webview_height_ratio": "tall",
"url": "https://google.com"
},
"title": "#carousel_output.product2.title",
"buttons": [
{
"type": "web_url",
"url": "https://www.wine-searcher.com/find/limerick+lane+cellars+rocky+knoll+zinfandel+russian+river+valley+sonoma+county+north+coast/2013",
"title": "#carousel_output.product2.price"
},
{
"title": "Some Text",
"payload": "Some Text",
"type": "postback"
}
]
},
{
"default_action": {
"webview_height_ratio": "tall",
"type": "web_url",
"url": "https://google.com"
},
"image_url": "#carousel_output.product3.image",
"buttons": [
{
"title": "#carousel_output.product3.price",
"type": "web_url",
"url": "https://www.wine-searcher.com/find/charles+smith+k+vintner+the+hidden+sra+wahluke+slope+washington+usa/2009"
},
{
"title": "Some Text",
"type": "postback",
"payload": "Some Text"
}
],
"title": "#carousel_output.product3.title",
"subtitle": "#carousel_output.product3.subtitle"
}
],
"template_type": "generic"
}
}
}
}
What I noticed is that when I call the intent a second or third time , the message appears but the payload does not.
I 've already tried clearing output_context and deleting it but this does not seem to affect anything. I looked through the documentation of how payloads work but nothing specifically referencing the issue.
I was wondering if this may be a limitation on facebook messenger but don't see anything in the logs that is a flag. The function runs and the context is updated each time with the right content but just doesn't display in the bot.
The logs didn't show any errors, but the problem appeared in the data provided to the payload.
The code that creates the payload pulls images 3 at a time from a list of urls. There were only 5 urls provided in the list so on the second run it killed the carousel and did not show an undefined error message or a missing data error. Works fine after adding more urls to the list.

How can I create a response with rich messages in Dialogflow?

Currently, When an intent is invoked, I am calling a webhook and getting a response from the web service as json structure show below.
{
"speech": "this text is spoken out loud if the platform supports voice interactions",
"displayText": "this text is displayed visually"
}
This is mere text. Alternatively, What response do I have to get to display a list for example.
I tried the rich message section of dialogflow documentation. Those structures didn't work.
Every time DialogFlow matches an intent, you have the possibility to ask DialogFlow to send a request to a specific endpoint. An endpoint which you’ll obviously have to code.
That will allow you to retrieve the matched intent, as well as the matched parameters and contexts, and do some useful work with those.
How to use Message Object in Dialogflow
Kommunicate - Custom webhook Dialogflow integration example
Example of rich message with webhook
{
"fulfillmentMessages": [{
"payload": {
"message": "Object1",
"platform": "", // Example - Facebook, Slack...etc
{
"name": "Save Promo",
"action": {
"type": "quickReply",
"payload": {
"message": "text will be sent as message",
"replyMetadata": {
"key1": "value1"
}
}
}
},
{
"name": "Save Coupon",
"action": {
"type": "quickReply",
"payload": {
"message": "text will be sent as message",
"replyMetadata": {
"key1": "value1"
}
}
}
}
}, {
"payload": {
"message": "Object2",
"platform": "" // Example - Facebook, Slack...etc
}
}]
}
To add an Actions on Google List as part of the reply, you'll need to use the data field in your response to include a richResponse with what should be said, along with a systemIntent that contains the list information.
You can see more examples at their github example repository, but here is the one for showing a list:
{
"data": {
"google": {
"expectUserResponse": true,
"richResponse": {
"items": [
{
"simpleResponse": {
"textToSpeech": "Choose an item"
}
}
]
},
"systemIntent": {
"intent": "actions.intent.OPTION",
"data": {
"#type": "type.googleapis.com/google.actions.v2.OptionValueSpec",
"listSelect": {
"title": "Hello",
"items": [
{
"optionInfo": {
"key": "first title"
},
"description": "first description",
"image": {
"url": "https://developers.google.com/actions/images/badges/XPM_BADGING_GoogleAssistant_VER.png",
"accessibilityText": "first alt"
},
"title": "first title"
},
{
"optionInfo": {
"key": "second"
},
"description": "second description",
"image": {
"url": "https://lh3.googleusercontent.com/Nu3a6F80WfixUqf_ec_vgXy_c0-0r4VLJRXjVFF_X_CIilEu8B9fT35qyTEj_PEsKw",
"accessibilityText": "second alt"
},
"title": "second title"
}
]
}
}
}
}
}
}

Google Home dialogFlow V2 API mediaResponse not working

I decided to upgrade my Google Assistant action to use "dialogFlow V2 API" and my webhook returns an object like this
{
"fulfillmentText": "Testing",
"fulfillmentMessages": [
{
"text": {
"text": [
"fulfillmentMessages text attribute"
]
}
}
],
"payload": {
"google": {
"richResponse": {
"items": [
{
"mediaResponse": {
"mediaType": "AUDIO",
"mediaObjects": [
{
"name": "mediaResponse name",
"description": "mediaResponse description",
"largeImage": {
"url": "https://.../640x480.jpg"
},
"contentUrl": "https://.../20183832714.mp3"
}
]
},
"simpleResponse": {
"textToSpeech": "simpleResponse: testing",
"ssml": "simpleResponse: ssml",
"displayText": "simpleResponse displayText"
}
}
]
}
}
},
"source": "webhook-play-sample"
}
But I get an error message saying my action it is not available, is mediaResponse supported by V2?, should I format my object differently?, also, when I remove "mediaResponse" object works just fine and the assistant will speak the simpleResponse part.
This action was re-created this Mid March 2018 and I read about May deadline and that is why I decide to upgrade to V2, do you think I should go back to V1, I know I will have to delete it and re-created but that is fine. This is a link to the JSON object I see in the debug tab. Thanks once again
I set "API V2" in my action dialogFlow console, this is a screenshot of that setting
Here is an screenshoot of my action's integration -> Google Assistant
Thanks Allen, Yes I do have "expectUserResponse": false, I added the suggestion object you recommended but, unfortunately nothing changed, I am still getting this error
Simulator debug tag details
First of all - this is not a problem with Dialogflow V2. You also seem to be confusing the sunset of Actions on Google V1 with the release of Dialogflow V2 - they are two different creatures completely. If your project was using AoG V1, there would be a setting on the Actions integration screen, and thee isn't.
It is fine if you want to move to Dialogflow V2, but it isn't required. Media definitely works under Dialogflow V2.
The array of items must include a simpleResponse item first, before any of the other items in the RichResponse. (You also shouldn't include both ssml and textToSpeech - just one of them.) You also don't need the fulfillmentText and fulfillmentMessages components, since those are provided by the richResponse.
You also need to include suggestions chips unless you have set expectUserResponse to false. Somewhere in the simulator debug is probably a block that says
{
"name": "MalformedResponse",
"debugInfo": "expected_inputs[0].input_prompt.rich_initial_prompt: Suggestions must be provided if media_response is used..",
"subDebugEntryList": []
}
So something more like this should work:
{
"payload": {
"google": {
"richResponse": {
"items": [
{
"simpleResponse": {
"textToSpeech": "simpleResponse: testing",
"displayText": "simpleResponse displayText"
},
"mediaResponse": {
"mediaType": "AUDIO",
"mediaObjects": [
{
"name": "mediaResponse name",
"description": "mediaResponse description",
"largeImage": {
"url": "https://.../640x480.jpg"
},
"contentUrl": "https://.../20183832714.mp3"
}
]
}
}
]
"suggestions": [
{
"title": "This"
},
{
"title": "That"
}
]
}
}
},
"source": "webhook-play-sample"
}

Sending a button response to fb messenger via api.ai

I have started playing with diaglofFlow a.k.a api.ai with fb messenger integration.
I defined an intent which current returns 3 responses. 2 text responses and 1 custom payload.
the 2 text responses comes just fine but the custom payload which is suppose to return a button is not.
the custom payload looks like
{
"recipient": {
"id": "1234"
},
"message": {
"attachment": {
"type": "template",
"payload": {
"template_type": "button",
"text": "What do you want to do next?",
"buttons": [
{
"type": "web_url",
"url": "https://www.messenger.com",
"title": "Visit Messenger"
}
]
}
}
}
}
Also, please note that the recipient id is something i am not sure how it should be provided. the fb documentation says it should be number of the recipient. I do not know how i am going to get that?
actually this works
{
"facebook": {
"attachment": {
"type": "template",
"payload": {
"template_type": "button",
"text": "What do you want to do next?",
"buttons": [
{
"type": "web_url",
"url": "https://www.messenger.com",
"title": "Visit Messenger"
}
]
}
}
}
}
recipient.id is the user's Page-scoped ID. You receive it in the sender.id prop of webhook events when the user initiates a conversation.
https://developers.facebook.com/docs/messenger-platform/introduction/integration-components#psid