Error upgrading Jasperreports server from 7.2 to 7.5 (keystore problem) - jasperserver

Question

The upgrade procedure is pretty simple and well documented. I have been upgrading jasperreports server since version 4 always using the same procedure (buildomatic).
Now, in 7.5 version I get
java.lang.RuntimeException: KeystoreManager was never initialized or
there are errors while instantiating the instance.
Failed to instantiate
[com.jaspersoft.jasperserver.crypto.KeystoreManager]: Please make sure
that create-keystore was executed;
Error creating bean with name 'keystoreManager': Invocation of init
method failed;
Error creating bean with name 'passwordEncoder': Unsatisfied
dependency expressed through field 'keystoreManager';
The keystore is in /root folder, as it should.

Answer 1

Have you tried the process mentioned in this link https://community.jaspersoft.com/wiki/encryption-jasperreports-server-75
"If the JasperReports Server cannot find the keystore files - maybe because of permissions as noted above, you will get an exception on server start like:
Failed to instantiate [com.jaspersoft.jasperserver.crypto.KeystoreManager]: Please make sure that create-keystore was executed; nested exception is java.lang.RuntimeException: KeystoreManager was never initialized or there are errors while instantiating the instance.
To fix this, you need to move the keystore files into a directory that is accessible by the user running the web app process. See Updating keystore files below."