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I am trying to create an apple developer account for past 3 weeks. after selecting
"Select your entity type = Individual" and "Terms & Condition = agree"
an error appears saying "Your enrollment could not be completed". I called support several times and mailed several time they all just simply say at this moment you cannot enroll. when I ask for the reason they simply say they don't no. If they don't know who else would no? I am just stuck here. I cannot publish my app due to their error and they are not helping at all. really frustrating.
additional info:
after I click on the agree button
The browser does a POST to https://developer.apple.com/services-enrollment/submitIndividualEnrollment
Result of this POST is 406 with below json
{"responseId":"7d97f000-ab5e-4a26-9cc3-6498dc322f33","resultCode":202000,"resultString":"Your request could not be processed","userString":"Your request could not be processed","creationTimestamp":"2020-06-30T13:04:36Z","userLocale":"en_US","requestUrl":"https://developer.apple.com/services-enrollment/submitIndividualEnrollment","httpCode":406}
I had the same issue
Your enrollment in the Apple Developer Program could not be completed at this time.
I managed to sort it out through getting Apple Phone Support (Durind US working hours : Mon-Fri,9:00 AM–7:00 PM CST).
They sent me a couple of mails in which they had a link to upload my ID Proof.
Once I uploaded I contacted them in the same way. They got me verified my ID Proof and unlocked my enrollment. Then I did continue to the enrollment payments process
You can also use the mail support. But its a slow process of getting what we need from support
Contacting Apple Phone Support:-
Login to Apple Developer Console
Click Contact US in left menu
In the next page choose Membership and Account
In the next popup select Programme Enrolment
Select Phone in the Phone or Email
Enter your Phone Number. They will call in you within a couple of minutes
I had the same issue, ""Your enrollment could not be completed" and below the text "Your enrollment in the Apple Developer Program could not be completed at this time."
I found out that so many people have this issue and that Apple does not seem to help out, here is just one example: https://developer.apple.com/forums/thread/129762
I tried different browsers and credit cards without any luck. Then I suddenly managed to enroll from my iPhone, via web over CELLULAR, like this:
Disable wifi on iPhone
Follow through Apples enroll process https://developer.apple.com/programs/enroll/
I cannot go through the process again to verify, but this was the only changed parameter in my strategy. Hope this can help others.
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Right. So this is an odd one, but I can't find anywhere suggesting any fixes I can do, and PayPal isn't responding to my support requests.
Last week I updated to the new version of PayPal Developer. This was fine, and I was able to do Sandbox testing with it. Please note that that is the case - it was working.
On Friday, it just stopped working. I have now tried it on four different devices, wiped all the cookies, caches and everything else. I've used a mobile device over cellular connection and Firefox, Chrome and Opera on three different desktops. What I get every time I try and make a payment is the below message. I have done everything it has suggested and more.
This message is displayed after logging into the developer sandbox, and trying to make a payment through a PayPal Payments Standard Encrypted Web Payment Button.
If you were making a purchase or sending money, we recommend that you check both your PayPal account and your email for a transaction confirmation after 30 minutes.
If you came to this page from another website, please return to that site (don't use your browser's Back button) and restart your activity.
If you came from PayPal's website, click the PayPal logo in the upper-left corner to return to our home page and restart your activity. You might have to log in again.
We are sorry, we are experiencing temporary difficulties. Please try again later. If this error occurred while making a payment, avoid duplicate payments by checking your Account Overview before resending a payment.
For some browsers, this problem can be resolved by clearing or deleting cookies.
Message 4003
This is not the full message, but the full message repeats the bold text in several different languages.
Now, this seems to be a sandbox problem, as my live code is working fine, but I have a project I can't release without testing, and I can't test it. Does anyone have any ideas?
I can accept temporary difficulties, but this has been like this since Friday morning (so 72 hours ago) and I haven't received any response from PayPal on it (despite the 24 hour return they promised).
A better question of course, might be "is anyone else having this problem?"
Resolved. PayPal was most unhelpful in telling me that I'd managed to switch two variables around - hence the problem.
Note to self, and to other developers: if you're having problems sending something to PayPal and you think it should work, try using it without the encryption. PayPal's system was perfectly willing to tell me the problem once I wasn't sending a encrypted data package.
I have an "Apple ID" (which I assume is Apple's way of saying "account") that is associated with two iPhone Developer Programs as a team member. I'm trying to add a personal Developer Program subscription using this same Apple ID. I found this answer here, which implies that it should/may be possible (some of the comments seem to contradict the accepted answer):
Multiple accounts on iPhone Developer Program
So I went and paid my $99 using my current Apple ID. I got an "Order Acknowledgement" e-mail from Apple shortly after placing the order. If I follow the order status link in the e-mail, my order shows up as being "Electronically Delivered". However, when I log into the Apple developer portal, I am not given the option to choose my personal subscription. I can only choose between the two companies at which I am a team member.
So my questions are:
Is the question cited above correct in that I should be able to do what I am trying to do?
Does Apple send any communication after the "Order Acknowledgement" message, or is that all I should expect to get?
How am I supposed to log into my personal subscription?
Give it a little time. I don't think the 'order acknowledgement' means that the account has been created or is ready to use. It can take 24 hours before the account is created, perhaps longer over a weekend. So, wait at least 24 hours from when you submitted the application before you get too worried. BTW, the "electronically delivered" bit just means that they're not going to ship anything to you with this purchase.
You can check the status of your application in the iOS developer portal. Look for the "Check the status of your pending iOS Developer Program enrollment" link in the right hand column.
If the issue doesn't resolve itself after a day or two, contact Apple's developer support group: you can reach them by phone at 800-633-2132.
To address your question specifically:
Yes, you can definitely use the same AppleID to be a member of several development teams. However, a single AppleID can only be in the "team agent" role for a single account. If you're the agent for your company, you'll need to create a different AppleID for your personal account. (You'll know if it you're the agent -- you'll have to accept changes to Apple's developer agreement on behalf of your company every time they change it, which is at least several times each year.)
Yes, I believe you'll receive additional communication when your account is ready, or if there's any problem in creating your account.
Once your personal account is set up, you'll have to choose which development team you're using each time you log into the developer portal.
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In my country apple does not support subscription, I can't make an app that can purchase monthly or period of time subscription, any alternatives?
Contact Apple and ask if this is a temporary or constant condition. If it's temporary, wait it out.
Otherwise, you can implement login screens and authentication mechanisms as you would have them in a WebApp. The latest Developer Agreements allow for this (as opposed to the previous agreements where you had to offer inAppPurchase as well). The caveat is that according to the agreement, you may not link to your 3rd party payment/signup site from within the app.
Set up payment processing with the provider of your choice (e.g. PayPal) and manage your own database of registered users. Then, when a user starts the app, ask them to log-in by supplying a username and password. Send those to your server (e.g. using a regular POST request), verify them and deliver the contents to the user if he is authenticated.
Make sure to keep the user logged in after that to avoid annoyance.
The main challenge with this approach will be to let users find out about your service in the first place as you are not allowed to openly send them over in the first place. Then again, if Apple doesn't offer the functionality in your country, you may be able to get through review with it.
In either case, contact Apple, then act accordingly.
We received the following email for our new app submitted a week ago. Got a few questions: Anyone know what the "information needed" part means? Does this send us to the back of the queue - once we submit the requested data?
===============================
Hello ,
Thank you for submitting DG to the App
Store.
We've completed the review of your
app, but cannot post this version to
the App Store because it did not
comply with the App Store Review
Guidelines, as detailed below:
3.4: App names in iTunes Connect and as displayed on a device should be
similar, so as not to cause confusion
Information Needed
To reply to this message or to get
more information, visit the Resolution
Center in iTunes Connect. Do not reply
directly to this email.
Regards,
App Review
Yes - you go back to the queue (and also need to upload a new version).
I'm not sure regarding the "Information needed" but does your app require a login? If so, have you gave them a login name + password to use?
Apple won't really say if they checked everything, but I did encounter situations in the past where I was rejected about stuff like "keywords" and the whole process again took the usual amount of time. There were also cases where my update got approved in 2 hrs. after submission, so just hope for the best and keep calm, there's nothing more you can do.
Visit the Resolution Center in iTunes Connect. That is the best way to get in contact with them. You get there from the screen in iTunes Connect where you filled out the metadata before you submitted the app for review.
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I've just received an email from apple saying that the app I submitted to the App Store a week ago has been rejected. The text of the email is reprinted below:
Thank you for submitting iDealwine App to the App Store.
We've completed the review of your app, however, we cannot post this version to the App Store because it requires customers to register with personal information without providing account-based features. Applications cannot require user registration prior to allowing access to app features and content; such user registration must be optional and tied to account-based functionality, as required by the App Store Review Guidelines https://developer.apple.com/appstore/resources/approval/guidelines.html:
17.2 Apps that require users to share personal information, such as email address and date of birth, in order to function will be rejected
Additionally, we need additional information about your app and In App Purchase.
Please take some time to review the following questions and provide as detailed information as you can.
-Please provide more information on the length of the Subscription provided by iDealWine App.
-Where is the In App Purchase located?
If you have any questions about this information, or would like to discuss it further, > please feel free to reply to this email.
To appeal this review, please submit a request to the App Review Board at http://developer.apple.com/appstore/resources/approval/contact.html.
We look forward to reviewing your revised app.
The first reason is clear enought but I still wonder if just adding an alternative for the user to sign-in using an existing login/password will solve the issue. So there will be login or register alternative.
For the second reason I don't understand why they have rejected the in-app purchase.
There seem to be a few reviewers who won't let anything through if there's even a tiny chance it might not be 'by the book'. What they are saying with the first section is that:
Your app is asking for credentials, and then it is not obvious that you are providing any extra functionality. It'd be like putting in your twitter password to do a google search.
As for their second section - Sounds like they just want a longer description. What does the in app purchase do? Why is the functionality of benefit to the users?
App store reviews can suck, but normally if you just keep hammering away, you can get through.
Good luck,
Zane
To get pass the reviewers, you might want to have your app provide some basic useful functionality even to someone who will not enter any login or ID. For instance, banking apps in the App store provide maps to the nearest bank branch, banks web site, etc., for someone who has no account with which to login on startup and never will.