I want to use User Profile API from Facebook to get customer user data (first name, last name, picture). My app is reviewed, my app is connected to fanpage, i have pages_messaging and other permissions active. Webhooks are working correct, i receive messages from user and i can respond to them, yet when i use PSID from webhook and use it on this endpointhttps://graph.facebook.com/v9.0/{PSID} i get this error:
"error": {
"message": "Unsupported get request. Object with ID 'XXXXX' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api",
"type": "GraphMethodException",
"code": 100,
"error_subcode": 33}
Am I missing some permissions? Bad app/page configuration? I've been trying to find something in documentation but right now i'm defeated by it.
I solved the problem with getting additional permission Business Asset User Profile Access (api 8.0+).
I had the same issue, one probable reason is that you need to pass the account ID with 'act_' at the beginning of it so it becomes 'act_XXXXX'.
I was having the same issue, the main reason is that you need to pass the account ID starting with
'act_'
at the beginning
of it so it becomes
'act_XXXXX'
This resolved my issue. Hope so resolves everyone's who is coming to find solution for it.
Looks like you cannot make this request on behalf of Test User. If it is your case, try to make a call from Tester's Role user account instead.
For real life application you need Business Asset User Profile Access
There can be multiple reasons to it, you need to check the status of your account by visiting the Alerts Page on this url: https://developers.facebook.com/apps/<APP_ID>/alerts/inbox/?business_id=<BUSINESS_ID>
This alert page would show you the issue/permissions denied, for example:
Related
I am currently trying to create an ad account using fb's api. After checking out their documentation I ended up with this source. Here it states that we can make a call to
/{business_id}/adaccount given the appropriate body to create an ad account, and therefore I went to give it a try.
On my test, I tried sending a POST request to that endpoint:
POST {FB_API_PATH}/{business_id}/adaccount?access_token={FB_ACCESS_TOKEN}
BODY
{
"name": "Test",
"currency": "USD",
"timezone_id": 1,
"end_advertiser": "{FB_APP_ID}",
"media_agency": "{FB_AGENCY_ID}",
"partner": "NONE",
"funding_id": "{FB_FUNDING_ID}"
}
but ended up getting:
Unsupported post request. Object with ID '{business_id}' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api.
This is not because I'm using an incorrect {business_id}, all of my other test calls that are using the same {business_id} are working perfectly.
It seems to me that for some reason, I cannot make a call to /adaccount. I went to check the facebook graph explorer and wasn't able to get the autocomplete trigger for that endpoint when inputing the {business_id}.
Am I doing something wrong, or was this endpoint never working and I need to keep doing it manually?
You need to have Advanced Access to business_management permission.
You can submit app review for advanced access, if it approved, you can call /bm-id/adaccount to create ad account with required parameter.
Also, you can't create an ad account on a real FB user. It works with test users well, but you need special permissions from FB to do this on a real user's account.
First of all - sorry for my english, not my primary language.
We are trying to send some Pixel events from server (not from user browser), so we have an instructions from facebook: https://developers.facebook.com/docs/marketing-api/server-side-api
But stuck on step "Create Access Token", this section (Server-Side API for Web) is missing in Pixel's settings.
Also when we trying to make request to graph api to send some events we getting this error:
{
"error": {
"message": "(#3) This pixel is not enabled for this capability: SERVER_SIDE_EVENTS_CORE_FUNCTIONALITY",
"type": "OAuthException",
"code": 3,
"fbtrace_id": "AEWB5WGs0g_e21p2Qd1kZsX"
}
}
Is anyone managed to resolve this issue?
Mindesik,
At least before you had to be whitelisted (approved by FB) to be able to use server-side API from FB. It's usually not explicitly mentioned on the FB dev portal. If you have an FB representative for your business, try to ask them. Looking at the docs it looks quite promising, so the things might have changed.
Still, in case you've followed all the steps correctly and still getting this error this is most probably whitelisting issue that is implicitly required. The problem here is that to make FB aware of users associated with the events you send you have to send Personally identifiable information (PII) which would be a subject of strict compliance according to local laws in the EU and the US.
Here is what is says to me about debugging S2S events:
I am unable to get lead details from lead gen id that gets generated using webhook. Although I have admin access and lead retrieval access I get the following message when tried to access lead details from lead gen id
"message": "(#200) Requires leads retrieval permission to manage the object", "type": "OAuthException",
I hope it's useful, I had the same problem.
The api must be active and published in addition to revised with approval.
Then access a new version of the Graph API browser
https://developers.facebook.com/tools/explorer/?classic=0
must give the correct permissions to the Token
Permissions = leads_retrieval
a greeting
I try to read data from google sheet via http. I use v4 google spreadsheet api:
https://sheets.googleapis.com/v4/spreadsheets/1MZJEOzkzy5iJ9HPy2GU-Ky3vdaIzGGDQH8BMt4n3OGI/values/Sheet1!A1:D5
I get:
{
"error": {
"code": 403,
"message": "The request cannot be identified with a client project. Please pass a valid API key with the request.",
"status": "PERMISSION_DENIED"
}
}
Sheet is published online and everyone can edit it. It works on api v3 too.
First, make sure you have a permission to call this spreadsheet and you enable the Sheets API in your developer console. You can also try to change the privacy settings of this spreadsheet to public and checked if you can access it now. This 403 error is usually caused by incorrect or missed some configuration in Authorizing Requests. If you authorizing requests with OAuth 2.0, make sure you use the proper scope with it.
For more information, you can check this thread on how to debug your Google OAuth 2.0 token when you get HTTP 401s or 403s
You have to append the string "key=yourAPIkey" as query on your URI. The API key is generated in the developer's console
If you update application access scope you have to re-authenticate the application and update credentials.json.
In google-sheet quick start guide, they have started the tutorial with only read scope. If you want to write or update google-sheet later you will have to change the scope there and update the credentials.json again
Look carefully when you first authenticate it only giving permission to read. But if update scope and try to re-authenticate it will ask for permission to read and manage sheet permission.
In order to update the scopes, you need to remove the token file saved in TOKENS_DIRECTORY_PATH, execute the code again and log in. Then Oauth2 will give you the new updated tokens.
need help.
I tried to start with https://developers.facebook.com/docs/marketing-api/dynamic-product-ads/ads-management/v2.3
created account. Approved it by phone.
created a business account, an ad account, an app, and so on.
linked app to ad accont like this https://developers.facebook.com/docs/marketing-api/access#standard_accounts.
Now i tried to create product catalog. i am getting same error all the time:
The app is not whitelisted to use this API
i tried to call api to cteate/list/managment product catalog.
when i did, the same by UI - i can create product catalog & feed.
but by API - all time error.
i do not understand what it need?
now try to create product set:
GET /<product_catalog ID>/product_sets/?
access_token=<my access token from app with full rights get from exploer>
{
"error": {
"message": "(#200) The app is not whitelisted to use this API",
"type": "OAuthException",
"code": 200
}
}
try to create the same:
POST : /v2.3/<product_catalog ID>/product_sets/?access_token=<my access token from app with full rights get from exploer>&name=my new prod set
{
"error": {
"message": "(#275) Ad account cannot be determined for this request",
"type": "OAuthException",
"code": 275
}
}
So what Are the changes i needed to make it work?
is it any way to made api calls work correctly?
p.s.
i guess something wrong in settings - i run unit tests in SDK - have the same situation. i have read about that problems with game app - but my app - is not a game, so i cant use solution in my situation.
if some body understand what whitelist API want - please help!
Thanks.
Hopefully this helps someone else: I was also trying to create a Product Catalog via the API in Development, and got "The app is not whitelisted to use this API".
I solved it by creating an admin system user, and generating an access token with the business_management permission.
The error is explained by the documentation you linked to - unless your app is approved for Standard access to the API it can only access a specific number of ad accounts and those accounts need to be pre-configured in the app settings
Many of the business manager APIs can't be used because they're not tied to one of those pre-specified accounts (hence the Ad account cannot be determined for this request error).
In general, the business manager APIs likely won't work for you until your app has access at the standard level, though some will if they're account-specific
You can't be an app admin and a tester/developer at the same time. You should create another facebook account for tests.
This happens also when the access token used is not from your app which has Standard Access. Also, note the dev version of the same app will not work.