Solve function returning symbol - matlab

Question

I am trying to use the MATLAB Symbolic Math Toolbox to solve simple equations, but I am not receiving the expected/desired result.
I'm using Windows 10, and this is the output of entering ver into the Command Window:
MATLAB Version: 9.6.0.1335978 (R2019a) Update 8
MATLAB License Number: STUDENT
Operating System: Microsoft Windows 10 Pro Version 10.0 (Build 19041)
Java Version: Java 1.8.0_181-b13 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode
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MATLAB Version 9.6 (R2019a)
Simulink Version 9.3 (R2019a)
Control System Toolbox Version 10.6 (R2019a)
Curve Fitting Toolbox Version 3.5.9 (R2019a)
DSP System Toolbox Version 9.8 (R2019a)
Data Acquisition Toolbox Version 4.0 (R2019a)
Image Processing Toolbox Version 10.4 (R2019a)
Instrument Control Toolbox Version 4.0 (R2019a)
Optimization Toolbox Version 8.3 (R2019a)
Parallel Computing Toolbox Version 7.0 (R2019a)
Signal Processing Toolbox Version 8.2 (R2019a)
Simulink Control Design Version 5.3 (R2019a)
Statistics and Machine Learning Toolbox Version 11.5 (R2019a)
Symbolic Math Toolbox Version 8.3 (R2019a)
According to the in-app documentation, the solve function should follow this syntax:
syms x
eqn = sin(x) == 1;
solx = solve(eqn, x)
And the expected output from this is:
solx =
pi/2
However, when I run the same commands I receive:
>> syms x
>> eqn = sin(x) == 1;
>> solx = solve(eqn, x)
solx =
x
I have tried a number of even simpler equations with the same result (receiving symbol instead of a numerical value).
What am I doing incorrectly?
Thanks in advance.

Answer 1

As discussed in the comments, your MATLAB installation does not seem to use the function in ...\toolbox\symbolic\symbolic\solve.m when a solve command is issued; instead, an unrelated function provided by the maple toolbox is used, leading to some confusion. This issue can be solved by reordering the MATLAB search path:
p=path();
path(p,'C:\Program Files\MATLAB\R2019a\toolbox\maple');