I would like to maintain a copy of all Facebook comments on my business page for analysis purposes.
I created an app and tokens and managed to query all posts on the page by this call
https://graph.facebook.com/v11.0/{page-id}/feed?access_token={token}
And for every post I can get the full comments by this call:
https://graph.facebook.com/v11.0/{object-id}/comments?summary=1&filter=stream&order=reverse_chronological&access_token={token}
That worked great but I have two problems:
I would like to retrieve all new comments on all posts. My page has 500+ posts. It would be very wasteful to query each of the 500 pages on daily basis to get all comments because 490+ of them will probably have no new comments on an any given day.
The results from the comment API call is very basis and does not provide the user name like the below sample
{
"data": [
{
"created_time": "2021-06-10T23:52:09+0000",
"message": "test 3",
"id": "xxxx_xxxx"
},
Is there a way to retrieve all comments regardless of the page and provide more info in the result? There are commercial tools that perform similar functionality like Sudota so theoritcally it should be possible but I could not find that in the API documentation.
Related
Insights API works properly for link feed but it doesn't work for photo feed. For photo feed, Insights API returns 0 or empty even though Insights page shows a high reach and engagement rate.
Here is the url pattern of my photo feed:
https://www.facebook.com/[PAGE]/photos/a.xxx.xxx.[PAGE ID]/[POST ID]/
Insights API returns:
{
"id": "[PAGE ID]_[POST ID]/insights/post_story_adds_by_action_type_unique/lifetime",
"name": "post_story_adds_by_action_type_unique",
"period": "lifetime",
"values": [
{
"value": [
]
}
],
"title": "Lifetime Talking About This (Post) by action type",
"description": "Lifetime: The number of unique people who created a story about your Page post by interacting with it. (Unique Users)"
}
I've been struggeling with the same questions... one thing I can tell you is, that you most likely used a wrong id for you photo post.
Please ensure that you ONLY use ID's retrieved by a facebook api. So this is a sample process:
1. Note your page-id
2. Use GRAPH to query <url-to-graph>/<page_id>/feed?access_token=<your_token>
3. From the response, take the photo-post-id you want to analyze
4. Use GRAPH to query <url-to-graph>/<id_from_step_3>/insights/?access_token=<your_token>
5. Check the metrics returned from step 4 and enjoy!
Please keep in mind that there's an undocumented need to add your page_id to any post_id. So every replacement of {post-id} as it is written in the FB api's will be _.
Hope that helps...
Long time lurker first time poster...
We are working with Facebooks API's to integrate into our web application and we are able to pull a Companies Page Rating via the {open_graph_story} parameter in the {page-id}/ratings section, however we cannot find a way to comment/reply to the rating. The documentation states:
"If a person has rated your page and a story has been generated, you can follow up with the person by posting to the story's comment node." (https://developers.facebook.com/docs/graph-api/reference/v2.0/page/ratings)
however when we pull the variables we retrieve no ID to reference for a comment. This is what we receive back from our authenticated account:
"data": [
{ "created_time": "2014-07-16T05:52:50+0000", "reviewer": { "id": "100000237096397", "name": "Romey Salazar" }, "rating": 5, "review_text": "Great job guys!!!!" } ],
Does anyone know how to retrieve the id for the rating itself so we can append a comment via API? Or some other way to reply/comment to a FB Page Rating?
Thanks!
When you have some ratings/review comments on your page and if you want to post comment to individual review comments as the Page Owner, you can follow the steps below.
1) Below request returns the json object of rating and reviews.
https://graph.facebook.com/v2.9/{YOUR_PAGE_ID}/ratings?field=open_graph_story&access_token={YOUR_PAGE_ACCESS_TOKEN}
The response json will contain ID field for each and every rating/review comments.
2) Using the ID, trigger the below request to post a comment on the rating as the Page Owner. You will need Page access token with manage_pages and publish_pages privilege.
https://graph.facebook.com/v2.9/{ID_OF_THE_RATING}/comments?message=Thanks for your rating&access_token={YOUR_PAGE_ACCESS_TOKEN}
These requests can be tested using Facebook Graph API Explorer
You need to request the open_graph_story field with the ratings endpoint. This will return the open_graph_story data which includes an id. You can then post to the comments endpoint of this story.
You have to make http get request on
https://graph.facebook.com/v2.9/{PageID}/ratings?fields=open_graph_story&access_token={PageAccessToken}
to get detailed response.
Make sure the parameter is "fields" not "field"
For my Facebook posts my friends share (not likes) I would like get who shared it and when. Using the graph api I can get the like or comment information and the number of times a post has been shared.
What I am looking for is a graph api call or Facebook fql query for shares which returns a result set similar to this:
data": [
{
"id": "user_id_1",
"name": "Username 1",
"created": "some date"
},
{
"id": "user_id_2",
"name": "Username 2",
"created": "some other date"
}
]
I am also looking for the exact thing for long time now. Since Facebook shows the list of users who shared the post, I was expecting that the same will be available in Graph API. But unfortunately nothing such exists till date.
The best workaround I could find for this problem is scraping the Facebook page for the list of users who shared the given post. I haven't yet tried this solution but this should solve the problem for now. The only issue here is, if Facebook changes the HTML structure of that page, the scraper will have to modified.
We're working on developing a program that will (hopefully) automatically swap out creative with new creative once a certain like threshold is met (i.e. if 100 people like the page, something new appears). Can we add coding so our system is able to tell how many "likes" are generated? I know that the number of likes are displayed, I'm just not sure if there is a way for a program to actually read how many likes there are.
I don't see if in any of the Facebook attributes in the developer's platform.
What you'll have to do is acquire an access token for your page and then query the facebook platform for the number of likes periodically (possibly with a cron job of sorts).
You can read more about how to get the page access token at this URL
https://developers.facebook.com/docs/authentication/
Facebook has given us a great took to help us mine all the data it holds - its called the Graph API Explorer and with it you can see what data will be returned when you query the API. When you query the API with only the page_id you'll get a response similar to this :
{
"id": "XXXXXXXXX",
"name": "My Awesome Page",
"picture": "foo.jpg",
"link": "https://www.facebook.com/pages/XXXXXXXX",
"likes": 345,
"category": "Product/service",
"website": "XXXXXXX",
"founded": "2011",
"description": "...",
}
For more information about how to use the Graph API you can see this link :
https://developers.facebook.com/docs/reference/api/
Facebook does provide good documentation:
http://developers.facebook.com/docs/reference/api/page/
As you can see there, there is a field "likes" containing the number (count) of likes for a page.
I have a user, user_2. There is a post on their wall, made by user_1.
The URL is
https://www.facebook.com/user_1/posts/10150166228506188
I try to get the content using the Graph API, with this request:
https://graph.facebook.com/10150166228506188?access_token=ACCESSTOKENUSER_2
I get this error:
{
"error": {
"type": "GraphMethodException",
"message": "Unsupported get request."
}
}
The access_token I am using is good, because requests to get things like statuses & images work fine:
https://graph.facebook.com/10150233707783933?access_token=ACCESSTOKENUSER_2
Result:
{
"id": "10150233707783933",
"from": {
"name": "American Steel",
"category": "Professional sports team",
"id": "203692078932"
},
"tags": {
"data": [
etc
The error seems to happen whenever I try to get items that have this kind of URL:
https://www.facebook.com/username/posts/item_id
The permissions my app has include these:
Why is this error occurring?
I think that, in order to access the posts directly through the graph api, you have to prepend the user id to the post id you see in the facebook url.
So in your example the facebook post url is :
https://www.facebook.com/user_1/posts/10150166228506188
And you try to get through the graph api :
https://graph.facebook.com/10150166228506188?access_token=ACCESSTOKENUSER_2
BUT you should be doing :
https://graph.facebook.com/{id of user_1}_10150166228506188?access_token=ACCESSTOKENUSER_2
I noticed that all posts ids are formed like this by visiting :
https://graph.facebook.com/me/posts?access_token=...
Does this solve your problem ?
You're accessing the end-point of the post incorrectly. Every object on Facebook has a unique ID. Right now, it just so happens that they form it by appending different IDs together (your post is an example, <user_id>_<post_id>, and for a comment on that post it'd be <user_id>_<post_id>_<comment_id>). Facebook hasn't made public acknowledgment of this (not that they really have to, it's obvious) which makes me leary to rely on that paradigm for accessing data within the graph. This is because Facebook could change it at any point, and the fact that they haven't said "yeah append these 2 ids together and you can get something meaningful from this part of the graph" means they won't have to notify anyone about the change, you could just wake up one day and your app be completely broken and you'd have to find a work around quickly and while suffering down time.
The graph api works by accessing objects on Facebook by making a request to the API for that unique ID. So, you don't need to access (and can't access) your posts by going to graph.facebook.com/<user_id>/posts/<post_id>. Instead, you go to graph.facebook.com/<post_id>. You get the post_id from the /<user_id>/home or /<user_id>/feed end-point on the graph. There is no need to modify a post_id in order to fetch information about it from the graph.
Hope that helps