MongoDB Atlas: cluster paused and Authentication failed - mongodb

I am back working on a project I didn't touch for monthes.
On mongoDb Atlas I have this message :
As you can see, the Resume button is disabled so I cannot click it.
When I try to connect to mongo through either NodeJs, Mongo Compass or mongosh, i get the same error over and over :
bad auth : Authentication failed.
I am not including the <> in the connection string password.
I tried to change my user password and user the new one.
I tried to create a new user for the database and use this user/password.
I am not using the account password (I use the one created with the db user)
I use the exact same connection string given in the "connect" button in mongo atlas and I replace the "<password>" field with my user's password.
But I always have this error :
bad auth : Authentication failed.
I have another cluster which was paused too. But for this second one the resume button was enabled and I can connect the databases without any error.
Any help will be appreciated. Thanks.

Related

cannot connect to mongo cluster - user is not allowed to do action [getLog] on [admin.]

I have created a user and added my IP to whitelist.
when trying to connect to a cluster through mongo shell, i am required to enter the following line: mongo "mongodb+srv://cluster0.****.mongodb.net/" --username --password
I have filled in credentials for username and password and replaced dbname with my database name(tried using non-existing one as well in case that was the problem). it connects to the shell, but then crashes with the following error:
Error while trying to show server startup warnings: user is not allowed to do action [getLog] on [admin.]
MongoDB Enterprise atlas-7cwf8s-shard-0:PRIMARY>
tried googling and youtubing the issue, but cannot find the match on how to fix it.
Many thanks
That message says that the shell is unable to show you server startup warnings. It's expected in Atlas environment.
Supposing that's your own cluster, then:
Check the user in Atlas > Database Access
Check the MongoDB Roles header in the table.
If it's not atlas Admin, you can't issue this command:
db.adminCommand({getLog:"startupWarnings"})
Or any admin command, which is issued or tested automatically in the connection, hence the error.
Edit MongoDB Roles to the highest privileges (atlas Admin)
But you can still work anyways.
If you're accessing someone else's cluster, then there isn't much to do.

How to connect MongoDB Compass using MLab connection string

I have database hosted on MLab and I am trying to connect it with Compass. I am using host and port given in connection string but it is showing error, here is my screenshot:
What am I doing wrong?
Had same problem manage to solve it like this:
A. Go to your db in mlab and in the tab choose "users"
B. Create a new user ex: username: admin password: 123456
C: Go to compass and fill it this way
Example of your connection path
ds012345.mlab.com:56789/myDBname
hostname
ds012345.mlab.com
port
56789
authentication: username /password
admin // or the name of the user you created in step A
123456 // or password for the user you created in step A
authentication database
myDBname // the name of your database in mlab
I just had the same problem.
I fixed it by updating my version of MongoDB Compass. No problems encountered with version 1.15.4.
Also, Authentication Database should not have the value "admin" but the name of the DB to connect you.
To make your connection easier, don't hesitate to copy your entire connection string into the clipboard. Compass detects it and proposes to automatically fill in the connection form.
The problem that I had was the Authentication Database Compass filled in automatically wasn't correct for my setup. By default, this was pointing to admin but it needs to point to the database that the user is associated with.
Summed up: The database of admin didn't exist.
Just to rule it out, double check what database you're pointing to. It should be in the name, like ds739176/database_name where database_name is, you guessed it, the name of your database.
Hope this helps.
The required credentials are not your login credentials to MLab,
instead these are database user credentials.
How to get them:
click on your DB on MLab.
go to users tab and create new user.
use the created users credentials to access db.
set authenticationdatabase to be your database.
I had the same problem. MongoDB url was working in code but Authentication failed was showing in MongoDB Compass.
When I checked, my mongodb password was iam%40me1234.
Here I'm using %40 HTML hex code in the password for # character.
So, If we will use the original character in the password like iam#me1234 in MongoDB Compass then it will work great.
Here is a full list of Hex codes
What I did:
Click on "Fill in connection fields individually" option in Compass.
Enter the hostname (Example ds051234.mlab.com)
Enter PORT (Example 12345)
Select Username/password in the Authentication option.
Enter username and password (Create a new user in mlab.com for your database)
Authentication Database (Just enter the "database name" in this field. Example: heroku_8967jgy5)
I hope this will help you.

Error 13 when trying to authenticate to MongoDB

I'm trying to connect to MongoDB through JDBC. The connection string is like below,
mongodb://localhost:27017/games?authSource=admin
However I'm getting the following trace:
{ "ok" : 0.0, "errmsg" : "not authorized on admin to execute command { listDatabases: 1 }", "code" : 13 }
My intention is not listing all the databases, but the user has to authenticate against admin database and can read/write on games database. What mistake I'm making here?
I want user X to authenticate against admin DB but read just games DB so not sure why it asks for listDatabase privilege.
First, I assume you are using the MongoDB Java Driver, which is actually not JDBC.
It would be helpful for you to share:
How you created your user
The Java code that you are executing
The version of mongo-java-driver and MongoDB that you are using
But based on the error, it appears that you are successfully authenticating. I strongly suspect that you are either directly calling listDatabases() or listDatabaseNames().
The other thing that does not look quite right is the fact that you are specifying authSource=admin in your MongoClientURI. But that issue should have given you an Autentication Failed error. You should be either leaving the authSource off of the connection string or specify authSource=games.
Based on what you described, when you created your user, you should have created the user in the games database (users will actually be stored in the admin database, but you would be authenticating against the games database).

Can't Connect to Mlab

I have a very simple Mlab account and I'm trying to connect via command line with this command:
mongo server_name.mlab.com:port/inventory -u <dbuser> -p <dbpassword>
but I keep running into this problem:
2016-05-26T15:41:18.195+0200 Error: 18 { ok: 0.0, errmsg: "auth failed", code: 18 } at src/mongo/shell/db.js:1210
exception: login failed
How do I get rid of this and how can I connect to mlab easily?
I think that you're using your mLab credentials. You must set a DB User at the User Tab like this:
If (like me) you were positive that you were using the correct credentials for the database and for some reason you were still getting the Error: 18 { ok: 0.0, errmsg: "auth failed", code: 18 } thing, here's what I did.
First check your version of mongo.
$ mongo --version
If it is less than 3.x.x congratulations, you've found the problem.
For my linux users out there, go here to update your mongo. After that your connection should succeed!
I had the same problem, if your username and password is correct then the issue connecting is your firewall blocking certain ports.
Use a different internet connection and it will work.
Make sure to create a user with a different username and password than your mLab account.
In addition to Rafa's answer, if you choose to create a user with the same username and password as your mLab account (which is what I did to save myself from remembering another username and password), you will also not be able to connect.
Upon deleting that user and creating a new one, I was immediately able to connect.

Connecting to MongoLab shell (Azure cloud server)

So i spent quite a bit of time pulling my hair out trying to connect to our MongoLab account at work with a command line shell. I followed the instructions here but no for some reason mongoDB would always return: Error: 18 { code: 18, ok: 0.0, errmsg: "auth fails"}
My user name and password were coming from my database under the users collections which worked fine with my Node.js driver but wouldn't work with my shell.
The question is: where does one find the correct user name and password to connect to MongoLabs with the mongodb shell.
Turns out the user name and password to connect and authorize with the shell aren't found in MongoLabs but in Azure's portal.
Log into your Azure account, in the left column scroll down to Add-Ons and click.
You should see a MongoLab's. Go ahead and click on that.
From there click on Connection Info at the bottom of the window and it will display a string similar to this:
mongodb://username:password#ds012345.mongolab.com:56789/mongolab
go ahead and copy and paste that username and password into your shell with this command :
mongo ds012345.mongolab.com:56789/dbname -u dbuser -p dbpassword
NOTE: Your command will look different because you're using a different MongoLabs account.