My situation is the following:
I developed a game, where people can save their progress via google cloud. I'm releasing big content-updates, resulting in many people returning to my game at the same time, trying to get their savegame.
This overload causing my customers to get stucked in the savegame-loading process - not able to start playing with their progress.
Here's an updated 4 days screenshot of the cloud-api-dashboard
(And here's the old "12 hours" screenshot of the cloud-api-dashboard)
more informations about the Project:
The game keeps using the "save in cloud"-function in the background on some stages of the game to provide players with the functionality to play on two diffrent devices.
I'm using Unity 2019.3.9f1 and the Asset "Easy Mobile Pro 2.17.3" for the Game-Service-Feature.
The "Google Play Games Plugin" has the version "0.10.12" and can be found on github
more informations about the Cloud-Situation:
The OAuth "user type" is "External" (and can't be changed)
The OAuth user cap display shows "0/100" for the user-cap
And The OAuth rate limits is displaying this for the token-grant-rate (highest "Average Token Grant Rate" is 3,33 of 10.000 as limit)
All used quotas are within the limit. The project reaches
1/10 of "queries per day" (1.000.000.000 max) and
1/2 of "queries per 100 sec" (20.000 max).
more informations about the Error-Trace in the cloud-API:
On my search for a better Error-Log I tried to find “Cloud Logging”-tools in the “Google Cloud Platform”-console. But every section i tried won’t display anything:
“Logging” (Operations tool) is empty
“Cloud Logging API” says: “no data available for the selected time frame.”
“Cloud Debugger API” says: “no data available for the selected time frame.”
I can't find a more detailed variant of the errors as this (the "Metrics"-Section in the "Google Drive API"):
Is there anything I miss to get a better insight?
more informations about the Core-Code
As I mentioned, I’m using “EasyMobilePro”, so I have one “SaveGame”-Var and 8 calls for google and apple as well. I already contacted their support: They assured me that those calls are unchangeable & kind of rock solid (so it can’t be caused from their code) and I should try to contact google if the problem is not on my side.
The 5 calls from EasyMobile for cloudsave are:
bool “GameServices.IsInitialized()”
void “GameServices.OpenWithAutomaticConflictResolution”
void “GameServices.WriteSavedGameData”
void “GameServices.ReadSavedGameData”
void “GameServices.DeleteSavedGame”
The 3 calls from EasyMobile for cloud-login are:
void “GameServices.Init()”
delegate “GameServices.UserLoginSucceeded”
delegate “GameServices.UserLoginFailed”
The Process, that causes the Issue:
I call “GameService.Init()”, the user logs in (no problem)
On that “LoginSuccess”-Callback I call my Function “HandleFirstCloudOpening”:
//This Method is Called, after the player Pressed "Save/ Load" on the StartScreen
//The button is disabled imidiately (and will be re-enabled if an error/fail happens)
public void TryCallUserLogin() {
if (!IsLoginInit) {
EasyMobile.GameServices.UserLoginFailed += HandleLoginFail;
EasyMobile.GameServices.UserLoginSucceeded += HandleFirstCloudOpening;
IsLoginInit = true;
}
if (!IsGameServiceInitialized) {
EasyMobile.GameServices.Init();
} else { //This "else" is only be called, if the "Init" was successfull, but the player don't have a connected savegame
HandleFirstCloudOpening();
}
}
private void HandleLoginFail() {
//(...) Show ErrorPopup, let the player try to login again
}
private void HandleFirstCloudOpening() {
if (currentSaveState != CloudSaveState.NONE) {
CloudStateConflictDebug(CloudSaveState.OPENING);
return;
}
currentSaveState = CloudSaveState.OPENING;
EasyMobile.GameServices.SavedGames.OpenWithAutomaticConflictResolution(cloudSaveNameReference, UseFirstTimeOpenedSavedGame);
}
private void UseFirstTimeOpenedSavedGame(EasyMobile.SavedGame _savedGame, string _error) {
currentSaveState = CloudSaveState.NONE;
if (string.IsNullOrEmpty(_error)) {
cloudSaveGame = _savedGame;
ReadDataFromCloud(cloudSaveGame);
} else {
ErrorPopupWithCloseButton("cloud_open", "failed with error: " + _error);
}
}
private void ReadDataFromCloud(EasyMobile.SavedGame _savedGame) {
if (_savedGame.IsOpen) {
currentSaveState = CloudSaveState.LOADING;
EasyMobile.GameServices.SavedGames.ReadSavedGameData(_savedGame, UseSucessfullLoadedCloudSaveGame);
} else { //backup function if the fresh-opened savegame is "closed" for some reason (can happen later while "saving" ingame)
HandleFirstCloudOpening();
}
}
private void UseSucessfullLoadedCloudSaveGame(EasyMobile.SavedGame _game, byte[] _cloudData, string error) {
if (!string.IsNullOrEmpty(error)) {
ErrorPopupWithCloseButton("cloud_read", "Reading saved game data failed: " + error);
return;
}
if (_cloudData.Length > 0) {
//A function, that converts the saved bytes to my useable Savegame-Data
//having a "try&catch": if it fails, it useses the callback with the param "null"
SaveGameToByteConverter.LoadFromBytes<CoreSaveData>(_cloudData, UseSucessfullConvertedSavegameData);
} else {
//this will "fail", causing the use of the callback with the param "null"
SaveGameToByteConverter.LoadFromBytes<CoreSaveData>(null, UseSucessfullConvertedSavegameData);
}
}
private void UseSucessfullConvertedSavegameData(CoreSaveData _convertedSaveGame) {
//Has a Loaded & normal SaveGame in his cloud
if (_convertedSaveGame != null) {
//Loaded Save matches verify-conditions
if (CheckLoadedSaveIsVerified(_convertedSaveGame)) {
OverrideGameSaveDatawithLoaded(_convertedSaveGame);
ReloadCurrentScene();
return;
} else { //This happens if the cloud-save doesn't pass my verification-process
ErrorPopupWithCloseButton("cloud_loadedSave", "Couldn't find a compatible Savegame!");
return;
}
} else { //User uses Cloud-save for the frist Time or has an unusable savegame and gets a "new" (lost his old data)
TrySaveGameToCloud((bool _saved) => {
SaveAllGameFilesLocally();
});
}
}
I shrunk the code by removing most of my “if error happens, do XY”, since there are many and they would extend the reprex. If necessary I can provide a more detailed (but more complicated) code.
current conclusion
I can't find any issue on my side, that wouldn't have been fixed with a "restart of the game" or woudln't been covered by an error-popup for the user. It's like they are queued because of the amount of users and need to wait way too long for a response. Some users told us they had to wait & tried "x hours" (it's variable from 2h to 36h) and then they passed to play with their progress (so it worked). But some players mentioned they couldn't play again on the next day (same problem). Like their "access-token" only holds for a day?
Edit-History:
(1) updated the first dash-board-picture to match the ongoing situation
(1) added "more informations about the cloud-situation"
(1) can't find a more detailed error-log
(2) removed most pictures as displayables (kept the links)
(2) added "more informations about the Error-Trace in the cloud-API"
(2) added "more informations about the Core-Code" and a Reprex
(2) added "current conclusion"
Related
Hey I need some help here for How to use timeouts in flutter correctly. First of all to explain what the main goal is:
I want to recive data from my Firebase RealTime Database but need to secure this request api call with an time out of 15 sec. So after 15 sec my timeout should throw an exception that will return to the Users frontend the alert for reasons of time out.
So I used the simple way to call timeouts on future functions:
This functions should only check if on some firebase node an ID is existing or not:
Inside this class where I have declared this functions I also have an instance which called : timeoutControl this is a class which contains a duration and some reasons for the exceptions.
Future<bool> isUserCheckedIn(String oid, String maybeCheckedInUserIdentifier, String onGateId) async {
try {
databaseReference = _firebaseDatabase.ref("Boarding").child(oid).child(onGateId);
final snapshot = await databaseReference.get().timeout(Duration(seconds: timeoutControl.durationForTimeOutInSec), onTimeout: () => timeoutControl.onEppTimeoutForTask());
if(snapshot.hasChild(maybeCheckedInUserIdentifier)) {
return true;
}
else {
return false;
}
}
catch (exception) {
return false;
}
}
The TimeOutClass where the instance timeoutControl comes from:
class CustomTimeouts {
int durationForTimeOutInSec = 15; // The seconds for how long to try until we throw an timeout exception
CustomTimeouts();
// TODO: Implement the exception reasons here later ...
onEppTimeoutForUpload() {
throw Exception("Some reason ...");
}
onEppTimeoutForTask() {
throw Exception("Some reason ...");
}
onEppTimeoutForDownload() {
throw Exception("Some reason ...");
}
}
So as you can see for example I tried to use this implementation above. This works fine ... sometimes I need to fight with un explain able things -_-. Let me try to introduce what in somecases are the problem:
Inside the frontend class make this call:
bool isUserCheckedIn = await service.isUserCheckedIn(placeIdentifier, userId, gateId);
Map<String, dynamic> data = {"gateIdActive" : isUserCheckedIn};
/*
The response here is an Custom transaction handler which contains an error or an returned param
etc. so this isn't relevant for you ...
*/
_gateService.updateGate(placeIdentifier, gateId, data).then((response) {
if(response.hasError()) {
setState(() {
EppDialog.showErrorToast(response.getErrorMessage()); // Shows an error message
isSendButtonDiabled = false; /*Reset buttons state*/
});
}
else {
// Create an gate process here ...
createGateEntrys(); // <-- If the closures update was successful we also handle some
// other data inside the RTDB for other reasons here ...
}
});
IMPORTANT to know for you guys is that I am gonna use the returned "boolean" value from this function call to update some other data which will be pushed and uploaded into another RTDB other node location for other reasons. And if this was also successful the application is going on to update some entrys also inside the RTDB -->createGateEntrys()<-- This function is called as the last one and is also marked as an async function and called with its closures context and no await statement.
The Data inside my Firebase RTDB:
"GateCheckIns" / "4mrithabdaofgnL39238nH" (The place identifier) / "NFdxcfadaies45a" (The Gate Identifier)/ "nHz2mhagadzadzgadHjoeua334" : 1 (as top of the key some users id who is checked in)
So on real devices this works always without any problems... But the case of an real device or simulator could not be the reason why I'am faceing with this problem now. Sometimes inside the Simulator this Function returns always false no matter if the currentUsers Identifier is inside the this child nodes or not. Therefore I realized the timeout is always called immediately so right after 1-2 sec because the exception was always one of these I was calling from my CustomTimeouts class and the function which throws the exception inside the .timeout(duration, onTimeout: () => ...) call. I couldn't figure it out because as I said on real devices I was not faceing with this problem.
Hope I was able to explain the problem it's a little bit complicated I know but for me is important that someone could explain me for what should I pay attention to if I am useing timeouts in this style etc.
( This is my first question here on StackOverFlow :) )
private fun shareOperation(file: File) {
val uri = Uri.fromFile(file)
val storage = FirebaseStorage.getInstance()
val pdfRef = storage.reference.child("pdf/${uri.lastPathSegment}")
pdfRef.putFile(uri).addOnFailureListener { e ->
Log.e(TAG, "Couldn't share " + e.message)
}.addOnCompleteListener{
it.addOnCompleteListener {
pdfRef.downloadUrl.addOnSuccessListener { e ->
run {
link = e.toString()
Log.i(TAG,link!!) // Here i get the link to file in firebase storage
}
}
}
}
// Here link gets null
}
i was expecting somehow i can get the link to the file and can use it for sharing intent
You are performing an asynchronous call to upload the file, that is correct since any UI blocking action must be performed in background. The variable link will be null until the run code is executed in the background thread.
You need to code inside the run block whatever you want to happen when the link is available.
BTW looks weird what you are doing with the nested addOnCompleteListener, there should be an easier way to code that. You should probably spend time learning how to code with listeners and background threads.
There are two buttons in my program,
I get the file with bin extension from the address given with the get button. The operation was successful. When I press the test button, it says "test" on the console.
That is all.
However, when I press the get button, I cannot press the test button until the get request is completed. This is my problem.
What I want is that the get request continues in the background and I can click on other buttons.
What would you recommend me to do?
Get Button function :
public void get()
{
StartCoroutine(Get());
}
private IEnumerator Get()
{
string Url = "http://my/local/server/file.bin";
Debug.Log(Url);
using (UnityWebRequest unityWebRequest = UnityWebRequest.Get(Url))
{
yield return unityWebRequest.SendWebRequest();
if (unityWebRequest.isNetworkError || unityWebRequest.isHttpError)
{
Debug.Log("error");
}
else
{
byte[] results = unityWebRequest.downloadHandler.data;
Debug.Log("Received: " + unityWebRequest.downloadHandler.text);
Debug.Log("Size: " + results.Length ); }
}
}
and simple test button :
public void print()
{
Debug.Log("test");
}
As I said, both work separately. What I want is that the Test button is not blocked while doing the getting file from HTTP server.
(btw file size is 100mb)
Just glancing through the documentation, it looks like the lockup may be happening when you call:
byte[] results = unityWebRequest.downloadHandler.data;
The getter on data for the default downloadHandler appears to run a protected method to actually download the content. That download runs on the main thread by default, and is likely what's locking up your UI.
You could confirm this by adding log statements:
Debug.Log("Before get data");
byte[] results = unityWebRequest.downloadHandler.data;
Debug.Log("After get data");
and checking if there's a substantial delay between the two log statements in which the UI is frozen.
If that's the case, it looks like you should be able to attach a custom downloadHandler to run on a background thread and not block the UI thread.
DownloadHandler.GetData
DownloadHandler
To avoid using a custom downloadHandler, you could insert the following
while (!unityWebRequest.downloadHandler.isDone)
yield return null;
byte[] results = unityWebRequest.downloadHandler.data;
The problem may be the Debug.Log you are trying to do. You can delete this line below and try it.
Debug.Log ("Received:" + unityWebRequest.downloadHandler.text);
I'm supporting a production Xamarin Forms app with offline sync feature implemented using Azure Mobile Services.
We have a lot of production issues related to users losing data or general instability that goes away if the reinstall the app. After having a look through, I think the issues are around how the conflict resolution is handled in the app.
For every entity that tries to sync we handle MobileServicePushFailedException and then traverse through the errors returned and take action.
catch (MobileServicePushFailedException ex)
{
foreach (var error in ex.PushResult.Errors) // These are MobileServiceTableOpearationErrors
{
var status = error.Status; // HttpStatus code returned
// Take Action based on this status
// If its 409 or 412, we go in to conflict resolving and tries to decide whether the client or server version wins
}
}
The conflict resolving seems too custom to me and I'm checking to see whether there are general guidelines.
For example, we seem to be getting empty values for 'CreatedAt' & 'UpdatedAt' timestamps for local and server versions of the entities returned, which is weird.
var serverItem = error.Result;
var clientItem = error.Item;
// sometimes serverItem.UpdatedAt or clientItem.UpdatedAt is NULL. Since we use these 2 fields to determine who wins, we are stumped here
If anyone can point me to some guideline or sample code on how these conflicts should be generally handled using information from the MobileServiceTableOperationError, that will be highly appreciated
I came across the following code snippet from the following doc.
// Simple error/conflict handling.
if (syncErrors != null)
{
foreach (var error in syncErrors)
{
if (error.OperationKind == MobileServiceTableOperationKind.Update && error.Result != null)
{
//Update failed, reverting to server's copy.
await error.CancelAndUpdateItemAsync(error.Result);
}
else
{
// Discard local change.
await error.CancelAndDiscardItemAsync();
}
Debug.WriteLine(#"Error executing sync operation. Item: {0} ({1}). Operation discarded.",
error.TableName, error.Item["id"]);
}
}
Surfacing conflicts to the UI I found in this doc
private async Task ResolveConflict(TodoItem localItem, TodoItem serverItem)
{
//Ask user to choose the resolution between versions
MessageDialog msgDialog = new MessageDialog(
String.Format("Server Text: \"{0}\" \nLocal Text: \"{1}\"\n",
serverItem.Text, localItem.Text),
"CONFLICT DETECTED - Select a resolution:");
UICommand localBtn = new UICommand("Commit Local Text");
UICommand ServerBtn = new UICommand("Leave Server Text");
msgDialog.Commands.Add(localBtn);
msgDialog.Commands.Add(ServerBtn);
localBtn.Invoked = async (IUICommand command) =>
{
// To resolve the conflict, update the version of the item being committed. Otherwise, you will keep
// catching a MobileServicePreConditionFailedException.
localItem.Version = serverItem.Version;
// Updating recursively here just in case another change happened while the user was making a decision
UpdateToDoItem(localItem);
};
ServerBtn.Invoked = async (IUICommand command) =>
{
RefreshTodoItems();
};
await msgDialog.ShowAsync();
}
I hope this helps provide some direction. Although the Azure Mobile docs have been deprecated, the SDK hasn't changed and should still be relevant. If this doesn't help, let me know what you're using for a backend store.
I am having an issue with forge networking.I have finished beginner tutorials and now I wanted to create my own project.It is very simple:I create a local game on one of my devices and client connects.Each of them(client and host) enter their number, and then host's number is displayed to client and vice versa.However, client's number never gets saved and host always sees 0 for client's number, while the actual number is different(the host's number is getting saved and synchronized through the network properly and client CAN read it). I took these steps in creating this project: 1) in forge network contract wizard I have created 2 variables for storing numbers 2) i created a simple script for saving and loading those 2 numbers(this script is attached to an empty game object) :
public void UpdateNumber(Text Nmbr)//Button!
{
if (!networkObject.IsServer) {
networkObject.clientNmbr = int.Parse (Nmbr.text);
} else {
networkObject.hostNmbr = int.Parse (Nmbr.text);
}
}
public void ShowText(Text text)
{
if (networkObject.IsServer ) {
text.text = "client:" + networkObject.clientNmbr;
} else {
text.text = "host:" + networkObject.hostNmbr;
}
}
I don't see why this works for host but doesn't work for the client