I created Lex chatbot and tried to configure it with the Facebook page. The bot is integrated completely, and also replying to me perfectly. The only reason I am facing is that my Lex bot doesn't reply when someone else tries to reach it.
In the start, I thought it was due to a status issue, but now I set my app's status to live but didn't get a response when I tried to text it through another account.
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I created chatbot in Rasa and then integrated it to FB messenger.
Everything has been setup properly however there is a problem,only I can test it. When I text bot it replies me,but if my friend tries to do same thing,nothing happens.
I tried adding my friends to admin, developer or testers roles but they didn't receive the request to accept and hence when they talk to bot, bot is not replying still.
Can anyone please help by guiding me to what is missing.
So i found a solution for one of the problem where i had added few friends as testers but they were not receiving any request on their facebook notification.
Solution -> It's quite weird, people (testers) were getting notifications but that notifications can be seen only when they had opened their facebook account from desktop or laptop (and not mobile). It took me quite while to know about this fact. Another things is, facebook asks them to register themselves as developers before accepting the request. Once they register themselves on developers for facebook website, they can chat with your chatbot.
your friends will need to create a developer account(they have to navigate to https://developers.facebook.com and create the account there) and of course, you have to invite them as testers of your app. they will then need to accept the invite.
my non-techie friends had a hard time navigating the account creation process.
I have developed a Rasa Bot and linked that bot with Facebook Messenger. My bot works perfectly fine. In recent days I am facing an issue in which I receive multiple webhooks against a single message and RASA shows multiple responses against a single message. This happens randomly not on every chat. But happens mostly when a new user tries to send a message through FB. My deployment is getting delayed due to this issue and I am unable to find and issue. Any help will be appreciated. Thanks.
I got a sample echo bot hosted on Azure Web App Bot, and link up with facebook messenger.
Every configuration setup correctly, when I type message in FB Messenger, some of my text were actually not receiving in /api/messages endpoint.
I used ngrok on Azure bot web app to replace it api endpoint with my local url and found out that some messages did actually fail to delivered to the endpoint.
I had setup my web app to be always on mode, and server location put in Central US. But it still has this performance issue.
Because our bot starting migrate to V4, and found out that the suggested action card always not responding after user click in Messenger (sometime it's works), it's normally reply with local bot emulator.
Any ways can improve this or minimize user lost their action in conversation due to the dropping message?
OK finally found out that delay/random reply caused was single FB page subscribed to multiple FB app.
Just try to make sure you only have a single page subscribe to a single FB app , else it will randomly send the webhook message to one of your subscribed app and cause the performance issue.
We have made a chatbot for Facebook Messenger and submitted it for app review 2 times requesting pages_messaging. Both times the same error occurs:
The app reviewer presses "Get Started" and the bot greets the user, and asks a yes/no question - as it should. However, when the app reviewer responds to this question the bot never replies. As shown in picture 1.
In picture 2 it is shown how the bot responds to everybody else (we have tested with 9 users).
Does anybode know why the bot only replies once? There is no error code from the server logs.
We have applied for pages_messaging, and added the reviewers as testers of the app, and editor of the connected page. Have anybode else had a similar experience?
Picture 1:
Picture 2:
Which framework you have used to develop your chatbot ? Can you cross check configuration while building your intent or entities, if you click on checkbox "Set this intent as end of discussion". If yes, please turn it off.
trying to run a 'Traffic' ad to a Facebook Messenger bot.
In order to initiate the bot conversation I need to use the 'Get Started' button as part of the messenger ad conversation and therefore need to use the "Structured Message (JSON)" option.
I cannot submit the ad since it always fails with this error
"Invalid Page Welcome Message for Messenger Destination Ads: The Message Text (page_welcome_message) is invalid for ads with Messenger as destination."
It's unclear what "page_welcome_message" is and where to set it.
I tried researching the FB community and tried to reach out but to no avail - although I did find other people with the same issue.
Turns out that the JSON that Facebook creates using the "Quick Creation" feature is causing the issue.
With a manually created JSON, I'm able to submit the ad successfully.