As per the title, I'm having trouble getting facebook to pick up my microdata information on my website. I've published both as JSON+LD and OpenGraph, but facebook pixel refuses to read it.
I've tried to change multiple times how I format the information, without getting anywhere and checking that the crawler is indeed able to reach the page.
Weirdly the microdata debugger doesn't process my tags
https://business.facebook.com/ads/microdata/debug?url=https%3A%2F%2Foiritaly.it%2Fit%2Fantica-murrina-venezia%2Fbracciale%2Fdonna%2Fbr263a00%2F
While the sharing debugger seems to pick them with no problem
https://developers.facebook.com/tools/debug/?q=https%3A%2F%2Foiritaly.it%2Fit%2Fantica-murrina-venezia%2Fbracciale%2Fdonna%2Fbr263a00%2F
Google Rich Result debugger also is able to pick it up with no problem https://search.google.com/test/rich-results
This is the page I've been using as an example, but the problem is present in every product page
https://oiritaly.it/it/antica-murrina-venezia/bracciale/donna/br263a00/
Any idea on what my I been missing?
Right now the pixel feed isn't picking up this information
Thanks
Related
I have a LAMP website which allows users to share a graph on Facebook. It was woking fine until May 1st but now whenever I try to share, I just get a grey box.
My site was using sharer.php to do the sharing and giving as the url a document which would generate a single graph, and in it's og:image and og:image:url tags I put a url which points to some code which generates an 800 x 400 png of the same graph. If I copy either url into a browser, they render exactly what I would expect, but if I post the same url to the Sharing Debugger tool, it gives me a blank image.
I have noticed that although clicking the Scrape Again button usually calls the url which renders the image as a png, every now and then it does not, but there is no indication as to why and the Scraped URL page shows exactly the page I would expect with the correct og:image tags.
I have tried changing from using sharer.php to the FB.ui 'share' method, but this has not fixed the issue.
I have also tried asking in the Facebook Developer Community but have had no response. I even tried to raise a bug with Facebook, but it won't let me.
This is driving me nuts. I just don't understand why it has suddenly stopped working. Have I missed something or has Facebook changed anything in the Sharer functionality? Is there any other way to debug this ?
Update: After a lot of tinkering I have found out that this only affects my account, and it affects anything I share on Facebook, not just things from my own site. Furthermore, it's only the preview of the shared page which is not working. What actually gets posted to Facebook is the correct image. I have tried multiple PC's and multiple browsers and it always fails even if I switch off all anti-virus/anti-malware/firewalls etc. Bizarrely, if I share from my phone, it works!
I've seen this is a common issue here on stack but it seems that the answer is always dependent on the specific scenario. I'm looking for a fellow coder to give me that "AHA" moment.
Problem: Ads posted to my website do not show the og:image content when shared to facebook until the ad is shared at least 4 times
I have thought about/ tried the following things
Checking the image size to make sure it's not large (128kb) is the norm. I compress all uploads.
Giving the ad some time to marinate before sharing (perhaps the fb crawler takes a while to cache the page)
I tried using the debug crawler tool on fb to see if I could reproduce the problem and I indeed could.
I tried sharing the ad to my own page regardless of the missing image to see if the image showed up on my wall. It did not.
The image will not show up on ANY shares until someone has clicked on the share icon on an ad at least 4 times. It seems to me like it might be some latency issue on facebook's part.
What could cause og:image to only show on subsequent share clicks?
Edit
Here's a test ad.
https://www.jdmxchange.com/Classifieds/Details/6ae72690-14d8-4bab-b039-3a2d79923794
Reading https://developers.facebook.com/docs/sharing/best-practices I found this, which might be just what you're looking for:
Use og:image:width and og:image:height Open Graph tags
Using these tags will specify the image to the crawler so that it can render it immediately without having to asynchronously.
This means, if you set the width and height of your og:image with tags, the image will show straight away.
UPDATE
Actually debugging your URL shows like this URL is redirecting to another page, and then another. Which makes me suspect the Facebook crawler is not able to access the actual OG meta tags you're using.
As a random test, I would add OG metatags to that last URL and see if Facebook uses them. But the actual solution would be to use URLs which are actually reachable to FB (no credentials necessary).
Upon sharing a link on Facebook with og:image and og:video tags it will, under the right conditions, consistently display the wrong thumbnail image. Our clients are having this problem but unfortunately I cannot consistently replicate the conditions under which this issue occurs.
Go to the QVC UK Facebook page and look for video shares (example post). You'll see that the thumbnail for the video is the QVC logo when it should be the image given in the og:image tag. When putting the link through Facebook's debug tool the correct image is displayed with no content warnings or errors. This only seems to be happening when the URL is shared for the first time as subsequent shares will display the correct image. The image is present on our CDN before the URL is shared on Facebook. When I did manage to luckily replicate this issue; running the debugger before sharing on Facebook did not seem to solve the problem.
Am I missing something obvious, is there something wrong with my meta tags or could this be a potential facebook bug?
I've seen that multiple people are recording the same sort of problem on Facebook however only this bug has been left open (as of June 21st). In a related bug report Facebook mention that their crawlers don't only look at the image in the og tag but also look for other relevant images within the page.
Is it possible that it is seeing the QVC logo used so many times on the page that it decides to randomly overwrite the one specified?
Thanks
-- UPDATE
This only seems to be a problem when sharing to Facebook pages as opposed to a user's timeline. Changing the image URL seems to have temporarily fixed the problem. This looks like a Facebook bug
I have simple product pages populated with facebook open graph metadata. I've tested against the fb debugger and its being scraped successfully by fb. eg. http://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fshort.stylemology.com%2F1058
If I do a facebook share, from my pc, facebook shows the correct metadata on the sharing page, but when viewing the shared item on a wall, it points back to the simple product url rather than the full product url specified in og:url, but it still uses the og, description & image.
Mobile behaviour is even more erratic. Neither the url nor the description get used, but the correct image is displayed.
I've viewed the source on the mobile page and it is still being correctly populated with the open graph metadata.
Extremely confused and would appreciate any insight into this behaviour because my attempt to research this issues have come up dry.
Example simple product page:
http://short.stylemology.com/1058
thanks in advance for your feedback.
The Documentation from facebook isn't understandable, atleast for me.
I have never worked before with facebook and had a basic requirement of putting a like button on Product pages.
So yesterday, I added the OpenGraph meta tags and like button to my Product pages as stated in this documentation, https://developers.facebook.com/docs/opengraph/. I also created an app, as the document stated that it has extended the basic meta data to add a required field to connect your webpage with Facebook: fb:app_id.
The like button has been set but i have few queries which are as following :-
For some pages, the like button doesn't read the og tags. Rather than publishing the whole thing in a story manner by reading og tags, it just shows a link. During googling, I read it happens because of facebook caching and since, I shared the link on facebook before putting the meta-tags, this is happening. So, Is there any way that I can direct facebook to reset all the caching for my pages or scraping that it has done earlier.
Though I have created the App, I actually have no idea what to do with it. Why is it needed and what matters it can help me with.
I tested one of my URLs here: Facebook Linter but it shows some error and stuff which i can't understand. Below is the image. Please tell if I have done anything wrong and why it's showing these errors
Documentation for OpenGraph on Facebook containing outdated information about pre-defined types, see OpenGraph Types. You probably need to define your custom Object Type "Product" in for your Application/Site using Developer Application in Open Graph settings.
You may want to read Documentation for OpenGraph beta too.
Update:
There is a similar question about exactly this og:type: Opengraph meta tag og:type set to “product” errors (like button & URL linter/debug)