How can I generate report from collection on daily, weekly and monthly basis MongoDB? - mongodb

Question

This is the structure of my collection
{"_id":{
"$oid":"61a5f45e7556f5670e50bd25"
},
"agent_id":"05046630001",
"c_id":null,
"agentName":"Testing",
"agent_intercom_id":"4554",
"campaign":[
"Campaig227"
],
"first_login_time":"28-12-2021 10":"55":42 AM,
"last_logout_time":"21-01-2022 2":"20":10 PM,
"parent_id":4663,
"total_call":2,
"outbound_call":1,
"iinbound_call":1,
"average_call_handling_time":56,
"logged_in_duration":2,
"total_in_call_time":30,
"total_break_duration":10,
"total_ring_time":2,
"available_time":40,
"ideal_time":0,
"occupancy":0,
"inbound_calls_missed":0,
"created_at":{
"$date":"2021-11-29T18:30:00.000Z"
}
}
I want to generate monthly result like this:
Agent
Campaign
Total call
Outgoing
Incoming
Average Call
Total Time
Idle Time
Agent 1
Campaig227
148
38
62
12:00:18
12:46:45
0:23:57
Agent 2
Campaig227
120
58
62
16:00:18
16:46:45
0:23:57
and daily report like:
Agent
Date
Campaign
Total call
Outgoing
Incoming
Average Call
Total Time
Idle Time
Agent 1
1/1/22
Campaig2
14
10
4
4:00:18
4:46:45
0:46:26
Agent 1
2/1/22
Campaig2
24
15
9
10:00:18
9:46:45
0:15:26
Agent 2
1/1/22
Campaig1
16
10
6
4:00:18
4:46:45
0:46:26
Agent 2
2/1/22
Campaig1
30
15
15
10:00:18
9:46:45
0:15:26
Please note that this is only sample data; the actual figure is different.
I tried to do this using aggregate and Pipeline but as I am new to MongoDB so find difficulty in generating query.

Answer 1

On proposal would be this one:
db.collection.aggregate([
{
$group: {
_id: {
agent_id: "$agent_id",
campaign: "$campaign",
date: {
$dateTrunc: {
date: "$created_at",
unit: "week",
timezone: "Europe/Zurich",
startOfWeek: "monday"
}
}
},
"Total call": { $sum: "$total_in_call_time" },
Outgoing: { $sum: "$outbound_call" },
Incoming: { $sum: "$iinbound_call" },
"Average Call": { $avg: "$total_in_call_time" },
"Total Time": { $sum: "$total_call" },
"Idle Time": { $sum: "$ideal_time" }
}
},
{
$set: {
"Average Call": { $dateToString: { date: { $toDate: { $multiply: ["$Average Call", 1000] } }, format: "%H:%M:%S" } },
"Total Time": { $dateToString: { date: { $toDate: { $multiply: ["$Total Time", 1000] } }, format: "%H:%M:%S" } },
"Idle Time": { $dateToString: { date: { $toDate: { $multiply: ["$Idle Time", 1000] } }, format: "%H:%M:%S" } }
}
},
{ $replaceWith: { $mergeObjects: ["$_id", "$$ROOT"] } },
{ $unset: "_id" }
])
Note, $dateToString: {format: "%H:%M:%S"} works for periods up to 24 hours.
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