I am using PayPal with WHMCS. During the purchase, PayPal express checkout popup shows the create PayPal account form also below the credit card information form, and this [Create your PayPal account] form is required even after doing these changes as per the PayPal documentation.
On the other side, the WHMCS also doesn't have any option to disable/hide the create PayPal account form.
Due to this issue, my clients are getting annoyed and leaving my site without completing the purchase. How to disable the create account from express checkout?
That is the normal flow for new PayPal buyers. An option to pay without creating an account might sometimes be available, depending on many factors including the buyer's location, but is never guaranteed.
For the option of a black button to pay with a Debit or Credit Card to always be available, integrate with current PayPal Checkout buttons, which for a UAE buyer will look like this:
You can test the demo here and append &buyer-country=AE to the SDK script line (only for sandbox mode)
I know this is an old thread but incase anyone else is trying to solve it, I've just used simple CSS to hide it - using the default Twenty One theme I just added this to my custom.css file.
.express-checkout-buttons {
display:none;
}
And it hides. I know its not the best option but it works for me as I don't need to my clients checking out via this option.
Related
Is this the real behavior of Paypal. I am using the Paypal REST api (payment api's), and it is working fine and customers can use it. The only problem is when a new customer (one that has not visited paypal.com once) tries to buy our product, paypal seems to require him to create an account.
Here's the procedure:
First time to visit paypal.com (meaning no cookies / not cached or anything).
Customer Buy Product (Our website creates the payment transaction then redirects him to paypal.com)
Customer click Pay with my credit or debit card (He does not want to create a paypal account).
The country set is Philippines (I think paypal detects this so it is initially set to where I am) and I can proceed paying with my credit card
I tried changing the country to somewhere else
Here's comes the problem, on some countries, I am shown a different form, a form for creating a new account in Paypal.
Hope you understand what I am saying. Thanks.
It’s important to remember that guest checkout is not guaranteed for every transaction. PayPal runs a risk check to determine eligibility for guest checkout. There will be times when guest checkout is not available. This is intended. Here are a few things to make sure guest checkout is offered as often as possible.
-Verified PayPal account
-Confirmed email address
-Guest Checkout enabled - To see this, log in, go to Profile and click 'My selling preferences', click on Update next to Website preferences - scroll down the screen and find "PayPal Account Optional" section - you can enable/disable PayPal Account optional here.
-With Express Checkout their cart must pass “SOLUTIONTYPE=Sole”
Unfortunately, there are few parameters which are still incompatible with REST API including SOLUTIONTYPE which works only in Classic API.
If all of these are met and it’s not available then our system has decided to disable the guest checkout option for risk reasons. This is not a permanent decision and it will be available in the future.
When trying to pay for products/services through paypal, I get to see two possible options. One of them allows you to pay through your paypal account or debit/credit card while the other option only allows to pay through your paypal or register a new account.
I have trie to go over all the information about business accounts on paypal, but did not find any related information.
I am attaching screenshots of both paymnet sites.
Any guidance is vey much appreciated.
There is a feature called Account optional in PayPal.This is a merchant/seller setting and no buyer has control over it.
To turn the feature on or off, simply log in to PayPal, go to Profile, click ‘Website Payment Preferences’ under the Selling Preferences column and tick the yes/no box under PayPal Account Optional.
If this feature is turned On, then you will get to see Pay with Credit/Debit Card,
if not you will see Create a PayPal account.
P.S But, sometimes, even if this feature is on, PayPal will still display "Create a PayPal account".
This is due to some restrictions (buyers country,IP, how many times guest checkout is used etc). Its a complex limitation.
Can I improve user experience, e.g. show product description, and highlight "Pay using your credit card", with simple Paypal buttons?
I offer a paid service on my website, with monthly subscription, fixed amount each month. I don't need the user's address, and there's only 1 "product".
Currently I created a simple "paypal button", which works fine, but I want to improve it, and possibly make it even shorter, but didn't find out how to:
highlight "pay with credit card",
I don't want to force users into logging into their paypal account (users with paypal account get error: "You cannot use an e-mail address or card number that belongs to an existing PayPal account")
show the user the product details/descriptions as in the picture:
Although I'm a programmer, I prefer not to use any API calls, especially since it doesn't seem to be necessary in my simple case.
How can I add these elements?
Is there an option with paypal to send users directly to a credit-card payment screen?
You'll need to switch to the Express Checkout API to show item details and force the credit card option. Even then, though, if the user has the credit card added to a PayPal account they're going to have to sign in and pay that way rather than use the CC form. Also, if you're working with recurring payments they'll need a PayPal account anyway.
The only way to avoid that is to sign up for PayPal Payments Pro so you can tie the credit card form directly into your website with no redirect to PayPal at all.
You'll need to enable Recurring Billing on Pro, too, after it's approved and enabled, and then your users can choose to sign up with PayPal (where you'd use Express Checkout) or Pro (where they'd enter a credit card directly.)
If you're really that set on not using API's you could apply for Enhanced Recurring Payments for Payments Standard, but I haven't fully tested that to see about passing order item details to the review pages.
I have seen this done before so I know it's possible - when you redirect to a PayPal checkout from your site, paypal presents you with 2 options to make a payment. One is "Login with PayPal Account" and the other one is something like "Don't have a PayPal account? Pay with Credit/Debit Card". By default the second option is collapsed, but I've seen sites where it's uncollapsed by default. How can I achieve this effect?
NB - previous posts suggested that it's done by cookies, and if PayPal detects that you have a PayPal account it will display the first option (login with PayPal). However I've seen other sites that display the 'Credit/Debit' card option uncollapsed even if you've got a paypal account. Do they clear the cookies somehow before redirecting you to PayPal?
Thanks
just add :)
<input type="hidden" name="landing_page" value="billing">
You are redirected to billing page...
You can not set the credit card option to show by default if you are using Website Payments Standard. This is set by cookies. However, if you are using Express Checkout you can set the credit card section to show by default. This is most likely what you have seen on other sites. If you are using Express Checkout, and want to set this all you need to do is passing over the following 2 variables and values in your SetExpressCheckout API call.
SOLUTIONTYPE=Sole
LANDINGPAGE=Billing
You also need to make sure you have PayPal account optional turned on in your PayPal account. This is section is found in your profile.
A little bit late with this one but i recently had the same issue using Express Checkout JS
Managed to resolve this by adding the following to the js object
experience: {
flow_config: {
landing_page_type: "billing",
}
}
I came across from various sites regarding the same ask while I have workaround to achieve this for the time being. :) But your finding resolved my issue, that's cookies cause after I have my workaround applied.
The workaround to default the Paypal payment to Credit/Debit card option is to add the variables on your button such as country=COUNTRY_VALUE or any other variables you would think customer is fine to have it defaulted. Variables page https://developer.paypal.com/webapps/developer/docs/classic/paypal-payments-standard/integration-guide/Appx_websitestandard_htmlvariables/#id08A6HI0J0VU
Hope it helps you. :)
Had a nice little custom button with a few parameters I was POSTing to PayPal (and getting POSTed back via IPN) a few years ago working fine. Payments were disabled for several years, but now my client wants to resume subscriptions with their new campaign.
I switched back to the sandbox hostname/merchant accounts, did a sandbox transaction with a test Visa card, and all was well.
Switched it to the live hostname/merchant account, went to do another test with a real Visa, but noticed that not only has the real PayPal site been completely rebranded/redesigned, they now seem to be forcing you to create a PayPal account: on the sandbox, there's a blurb with a link that says "continue" which takes you right to the credit card/billing information (this is identical to what the live PayPal site used to look like a few years ago).
NOTE: The merchant account has changed; I'm not sure if that matters or not and/or if there's any settings in there I need to change.
Question: is this the way it is now with PayPal? I can't seem to find any official information that says yes/no. Besides the Express, is there any other IPN method that'll work here or is this a policy thing at PayPal? I'd hate to rewrite my working/tested code, but this isn't going to fly with my client.
Yahel's answer is incorrect: I called PayPal, and they explained that the following conditions must be met in order to accept non-PayPal payments:
The business email address must be confirmed. You can check by going to Profile > Email.
PayPal Account Optional must be checked:
Go to www.paypal.com.au and log in to your Business account.
Click 'Profile icon' near the top right of the page (next to "Log out" button)
Click "Profile & settings"
Click ‘My selling tools.’
Click ‘Update' beside 'Website preferences.’
Select 'On' under 'PayPal Account Optional' near the bottom of the page.
Click 'Save.'
Yes paypal has been forcing users to create an account for a long time now. Before that you could use a credit card up to 10 times and then it would force you to create an account anyway.
The reason you are seeing the old branding in your sandbox is probably because it is you old sandbox on an old paypal server.
Last I tried there was no way around this new policy.
But djechelon is right, they have an excellent customer service, give them a call.
PayPal does force people to create accounts, even when they want to just make a single payment. I was puzzled by this situation too: I was choosing the option to pay without a PayPal account, but still was forced to provide all the private details enough for PayPal to create an account for me against my wishes. Very sneaky of PayPal! Then I found this page and that explained a lot.
This is the message I received in my PayPal Account:
PayPal Account Optional
When this feature is turned on, your customers will go through an optimized checkout experience. This feature is available for Buy Now, Donations, and Shopping Cart buttons, but not for Subscription buttons.
So you cannot provide a regular "Subscribe" experience to non-PayPal customers. I believe you must pay the $19.99 a month "Enhanced Subscription" for this.
PayPal Has a Purchasing Limit of $3,000 for "Guests".
I ran into this issue as well and #gravyface was bang on with setting your account preferences. However, my customers were still having issues paying without a PayPal account.
I called PayPal and it turns out they have a $3,000 (cumulative) purchasing limit for "guests". My customer's invoice was for $7,000 so even though my preferences were set to make the PayPal account optional, it still would not go through.
Hope that helps others.
JP