Because when the status is changed, customer not notification occurs and the email is not sent.
Is there any configuration in magento 2 to notify the registered emails.
Configuring emails in Magento 2 can be somewhat tricky. Try to install the free SMTP extension by Mageplaza and follow the setup guide. Furthermore, make sure that the settings in your backend are correct.
Related
I'm working in a magento 2. Requirement is to send email on to every new sign up of a client. I have created new template of email and added this template in Configuration->Customer-> Customer Configuration. Also cleared the cache after save config in email. But after all these changes Email is not sending to customer.
Please keep in mind that I'm a beginner and working for the first time in magento 2. So answer briefly please.
Check your spam mail, it might be there. For me this was happening in Gmail.
On Magento system, I have placed a 1 order for wholesale customer from the admin. The customer receives a mail of new order place. After placing the order I notice the shipping address which I have selected is wrong.
I edit the shipping address and check on all the 3 checkboxes (Recalculate, Notification[customize],confirm update) below the update button. I have written a note on Notification [customize] section also. After clicking on update the message display “Order update, not yet applied. Customer has been sent an email with a confirmation link. Updates will be applied after confirmation.”
But the customer didn’t get any mail related to address change. We have used mandrill for sending a mail. I have checked is mandrill outbound but seems that the mail is not triggered from the Magento. Other than this mail all the mail is going to customer. Can anyone please tell me what is the problem? Why the address change/notification mail is not triggered from Magento ?
You can do this in this way by making a change in order.php go to this file-
public_html/app/code/core/Mage/Sales/Model/Order.php
create directory structure like this, then copy and paste the file to the path below.
public_html/app/code/local/Mage/Sales/Model/Order.php
Find the below code in that file and Make a change in file from
$mailer->setQueue($emailQueue)->send();
to
$mailer->send();
I am using Magento 1.9.0.1 and using SMTP Pro Magento SMTP Email free extension I have configured it in right way before days ago my email was working good. But now after creating new order, invoice and after opening a order detail page and click on send email tab it's giving the message The message has been sent. and also after order opening it's showing message the invoice email was sent. Can anybody tell me why this happening?
I have tried the bellow things at my end.
1) I have checked all back-end settings.
2) Disabled extensions.
I had the same issue.
For me, it was the problem, that I had an own module overriding the Mage_Core_Model_Email_Template Class (send method).
Instead I had to override the Aschroeder_SMTPPro_Model_Email_Template Class and use its send method for my modifications, not the code of the send method of the core class.
Maybe you're having a similar issue or it may lead you to the bug?
I'm using Aschroder SMTP Pro on my Magento site. The test for email sending(that the plugin does) is successful but order confirmation emails are not being sent.
I enabled email and exception log but i don't manage to see any error in it.
Send mail method in System > Configuration is set to "Separate Email" for each section.
Email templates are correctly configured.
What am i doing wrong?
Thank you.
I also struggled with the problem of order e-mails not being sent in CE 1.9.1 but found the problem after a while:
As of Magento CE 1.9.1 Magento doesn't send order emails directly during the order process.
Instead the mails are queued and are sent by the cron.
So make sure to configure the Magento cronjob properly.
Also refer to:
http://www.magentocommerce.com/knowledge-base/entry/ee1141-ce191-responsive-email#cron
http://www.magentocommerce.com/knowledge-base/entry/ce18-and-ee113-installing#install-cron
There are many things that can cause what you're describing, and most of them are completely unrelated to Magento.
From the limited amount of information you've provided, my guess would be that your email is undeliverable because your domain lacks Sender Policy Framework records (or one of the other major authentication standards like DKIM, SenderID, and Domain Keys), or because the IP/domain you're testing delivery from was formerly occupied by a spammer and has been blacklisted (which happens).
When it comes to testing emails, I usually test delivery to gmail accounts, because they seem to be the most receptive of the public web-based emails. Any kind of company email is usually a bad choice, because they're more likely to have stricter deliverability standards.
The problem was caused by a bad plugin...i had another problem and resolving it Magento restarted sending confirmation emails.
Here is the link to my question(with answer) : Source model "" not found for attribute “privacy” Magento 1.9
Strange things...
Can Magento send an email to client before his payment ? I've been looking for a week, without success!
Thankyou
Sending email when new order (regardless of payment) is placed default feature of Magentk
May be you wanna check that this option is not disabled. Go to admin panel to the "System -> Configuration -> Sales -> Sales Emails -> Order" section.
If that is enabled you have other mail issues:
Magento by default use sendmail, which normally goes junk box. But make sure sendmail is installed in hosting, talk to hostig support.
The best and recommended is to use SMPT.
That gaurantee that mail hit inbox.