I'm sending emails via this custom email address sales#decorbunny.a2hosted.com that I have but all the emails are ending up in spam. i have done all of the following authentications
DKIM (Domain Key Identified Mail)
SPF (Sender Policy Framework)
DMARC – requires you to already be using DKIM and SPF
I also tested the emails score here at https://www.mail-tester.com/ and its 10/10. But still the emails end up in spam. Can anybody please tell what can be the issue?
If you're sending bulk emails make sure the list your using isn't bad and that your email address isn't marked as a spam address by services.
If your emails contain links to fishy/sketchy websites then it can be marked as spam.
Your using too many images or too much images with too little text.
You're sending too many attachments.
Your recipient marked you as spam.
Your outgoing email information is incorrect/bad
If you're using a hosting service then contact your provider and see if something is up or if they can provide any insight! Email's are next to printer's in how fun it is to troubleshoot. Goodluck! If it's just one email your sending to that is marking you as spam then check it's settings if you can, or ask that email address owner to whitelist you, that is if your not sending bulk. Don't go asking 100+ people to whitelist your address lol
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I am sending emails through my domain and it receives to spam folder of clients. Even I heard that email sent to gmail account are also received to spam folder.
I check with my hosting provider for all necessary configuration related to email sending are configured correctly. I am using dedicated IP, separate cpanel account, PTR and DMARC are set properly and enabled valid DKIM and SPF records for my domain.
I also tested the spaminess of the domain using a third-party online tool and the results were 10/10 which means they are fully authenticated.
Another thing I double check the content of the messages with spam tables. The content of the email should not look like SPAM.
Please help me with this issue.
Best regards,
Vijay
Does anyone know if you can hide or modify some of the header fields from the sent email via the Gmail web interface?
such as:
X-Gmail-Original-Message-ID: xxxxxxxxxxxx#mail.gmail.com
Message-ID: xxxxxxxxxxxxx#mail.gmail.com
My idea would be to completely fake (hide the fact) that the said email was sent from the Gmail web interface. The goal of that would be simple - use Gmail even if the company you work for, does not allow it.
Perhaps there is a Gmail extension for that?
AFAIK, you can only change the from email when sending email from Gmail. Take a look at Send emails from a different address or alias.
Also, there are techniques to really find out where an email came from; forging email headers and/or spoofing emails is something that spammers do and will get your IP address blacklisted by your ISP.
You can also check How can I find out where an email really came from?. The headers can also be put in SpamCop and let them do the trace work with an option of sending a SPAM notice to the responsible sysadmin.
I'm sending very simple transactional emails from SES. They always end up in my Outlook's spam folder. I've enabled DKIM signing.
The email body at the moment is very simplistic, and contains a header, two dates, and a link to sign into the app.
I've attached pics of my SES email and domain settings.
SPF should provide additional verification for emails, if I understand it correctly. SES has it's own SPF records in place but I have the same problem with Outlook and spam.
I also tried setting up the 'Mail From Domain' section on Amazon SES, but again, SES emails go to spam in Outlook. https://docs.aws.amazon.com/ses/latest/DeveloperGuide/mail-from.html
It seems the SES server that my emails originate from is on a few blacklists (5 out of 160). Perhaps that has something to do with it.
I can't think of anything else we can do at the moment....
DKIM signing does not guarantee your email won't be flagged a spam. I recommend reading this AWS blog post on the subject.
I have a custom gmail domain (myself#customdom.com) and I have set on backend to receive order copies in that email but I am not receiving them. Now, If I add a normal gmail account (myself#gmail.com) it works.
myself#customdom.com --> FAILS
myyself#gmail.com --> WORKS
I have tried some solutions but they don't seem to work. What is blocking the emails to get to my custom emails? Any help?
Thanks.
Are you using customdom.com as the domain name your Magento store is sitting on?
i.e sales#customdom.com is the "FROM" email address for orders and myself#customdom.com is "TO" address
If so I would ensure you have a SPF record set on your domain name as this email is mostly likely being added as spam.
This is a common issue where the web server is trying to "spoof" your email address as a sender and when you try to email yourself, its marked as spam.
I know this isnt kind of perfect type of message to post here, but I will give it a try:
When I send an email from my domain to gmail, it automatically goes to spam. On customer support, they told me that my domain isnt on any kind of blacklist.
Here are the headers:
http://pastebin.com/QVYrDQbz
Ask gmail recipients to move messages from [GMAIL]/Junk folder to Inbox folder (IMAP terminology) or mark it as "not spam" via web interface.
As long as recipients do not tell gmail its "classification as (possible) spam" had been wrong gmail assumes it has been right.
It may help to publish spf record for domain of email sender especially when sending host is in another domain
DKIM signing of outgoing messages may help too
https://support.google.com/mail/answer/81126?hl=en#authentication