I am using google authenticator for github 2FA code. My scenario is as follow
I can enter my password.
Google authenticator is gone after lost my phone. So I cannot type 2FA.
I choose Use a recovery code or request a reset.
I don't have recovery code and I choose Locked out? Try recovering your account.
Step 1: I do Verify an email associated with this account.
Step 2: I try Verify a device, SSH key or personal access token, I got the situation as follow.
I cannot choose any options in Step 2. The options are disable. I would like to know why this is happened. And I would like to get suggest to get out of this stuck. I would like to know directly mail contact for github support. I am asking in here because I cannot login to ask in support.github.com.
Related
I have signed up for Gsuite Essentials and attempted up upgrade to Gsuite Enterprise. I only have a single email address eg a#abc.com. I had already been using this account as a normal google account. (no gmail though).
I couldn't get the admin console to show the upgrade option, but found I needed to verify my domain. So I added the TXT record to my domain abc.com, which would then let me verify.
I could then log in to the admin console as a#abc.com and clicked on the upgrade option and completed the process. This then let my a#abc.com user have access to Gmail. I have not transferred any domain settings over to google, that is all still externally hosted.
I can now no longer log in to the admin console, it says that my a#abc.com account doesn't have the rights and I need to log in as the administrator. There is no other account linked to the Gsuite settings, so there is no other administrator. I can still log in to the normal google account and do the same functions as previous.
I have now removed the TXT record hoping that would cancel it out again.
How do I get access to the admin side again?
Side note: What I am mostly worried about is that I put my credit card details into the signup, but can't get into the admin page and can't contact any form of support. It is literally impossible to get support to use the serve I paid for.
First thing first, the txt records are a string for the only purpose to verify the ownership of the domain therefore deleting them won't change anything you only need this record for the verification process and once is done you can delete them.
As an example is like a text message sent to your mobile phone, if you delete the message nothing will happen right?
I tell you this so you won't more time on the domain DNS zone settings because the issue is not there and you won't solve the problem.
There may be few things that may have happened.
The first thing you should do is to navigate in an Incognito page, make sure that is the only incognito page that you have opened and log in with a#abc.com.
Try to run different test in incognito, the issue really looks like that you are logged in with multiple Google Accounts and when you go do admin.google.com it picks up the wrong one. That's why you should go in incognito.
EDIT
Use as reference this link Here.
Follow the steps in Paragraph 'I'm taking control from another admin' here the steps:
Go to the G Suite Essentials sign-up page.
2, Sign up using your email address at the domain you're verifying.
Use an address where you can get mail.
Follow instructions in the Setup Wizard to become the admin who manages G Suite Essentials for all users at your organization.
If this didn't solve the issue then you should contact the Google Support and they will tell you what happened.
The thing is that if you can't access the Google Admin you won't be able to contact the Google Support, hence you should follow this:
.1 Can't sign in to the Admin console: https://support.google.com/a/answer/6335621?hl=en
I have created an Azure Logic App in the Azure portal and successfully added several steps. I add the Azure DevOps List Iterations step and click the sign-in button. A popup prompts me to sign-in and then closes and I am left with the follow error in the Logic Apps designer:
Failed with error: 'The browser is closed.'. Please sign in again.
I have am recreating a workflow that I originally created using Microsoft Power Automate (Flow) so I know that my credentials should work.
Now when I hit the sign-in again I do not get the option to re-enter any credentials nor change accounts.
What fixed it for me was allowing 3rd party cookies:
In your browser settings, make sure that you allow all cookies (including 3rd party cookies: a lot of Microsoft webapps depend on that),
Refresh the Logic App page (might not be required, but it doesn't hurt),
Add a new connection and sign in.
You can then block 3rd party cookies again after this if you wish.
for me change browser from Chrome to MS Edge beta helped
For this problem, please check the resource group which your logic app belongs to. When you click the "Sign in" first time, it will generate a "API Connection" in the same resource group of you logic app. Its name should be like "visualstudioteamservices" (shown as below screenshot).
Please delete this api connection and then wait a few minutes(because there may be a delay in deleting operation). Then go back to your logic app and delete the DevOps List Iterations action, then create the DevOps List Iterations action again it will ask you for the sign in credential.
By the way, if your browser remember the last credential, it may still have some problem. Please delete the api connection and change to another browser to have a try.
Open an incognito/private window in your browser, then attempt to create the connection.
Just had the exact same issue, thought it had to do with my subscription being free trial.
But it logged in perfectly once I switched from Safari to Chrome (on a MacOS 11.2).
I had the same problem using Firefox to create a Logic App, solved by turning off Enhanced Tracking Protection for portal.azure.com
I am officially blocked with 2FA! I cannot login to my Github account while I was able to do it before using one of the recovery codes. I changed my phone and the authentication app doesn't work on the new one. I used one of the codes before to login and it was successful but now none of the codes are working. I also don't have a recovery token. Does anyone have any idea what to do at this point?
Oct. 2022: see also "How to recover github password without using 2FA credentials".
Apr. 2019: If none of the methods described in "Recovering your account if you lose your 2FA credentials" would work (like a fallback number), then you would need to:
create a new GitHub account
contact GitHub support and see if it is possible to negotiate merging back your old account with this new one.
This situation is problematic for private repos, and GitHub does mention:
For security reasons, GitHub Support may not be able to restore access to accounts with two-factor authentication enabled if you lose your two-factor authentication credentials or lose access to your account recovery methods.
Still, only the support can tell you definitively what is possible in your case.
The OP Rubbic confirms in the comments:
I contacted github and what I ended up doing was creating a new account and they suggested that after six month they can reassign my previous email to the new account.
But I lost my previous projects and everything in it!
Lesson learned: use text message authentication, it's the easiest and safest option.
Wally adds in the comments:
Github replied after a few weeks.
The only thing they could do was to release my email and username from my account.
It is still possible to push through Git Bash and some other third party tools such as TortoiseGit (if those tools had been installed before you lose your 2FA credentials).
I had to get a new laptop and at the same time had to format my mobile where Google Authenticator was installed. Now when I try to login to my GitHub Account it asks for this 2FA option whereas I don't have it and also not sure what recovery keys its asking.
Is there anyone who has seen this issue. How can I get that bar code generated again for my account?
I have tried checking the internet but didn't find anything which could resolve this.
Have issue with only my Github Account.
GitHub provides instructions for recovering access to your account.
The first option it recommends is to use a recovery code¹, but it sounds like you don't have those. You would have received them when you first set up 2FA, and would have been prompted to put them in a safe place.
Another good option is to use your fallback phone number, assuming you configured one.
If neither of these options will work for you, please read the rest of the options listed on the page I linked above. You may need to contact GitHub support.
¹Note that you should also have received recovery codes for Google Authenticator itself. You should be able to use these to regain access to Google Autenticator which you can then use to log into GitHub.
I don't know if anyone has any suggestions but I am in a bind!
I've lost access to my GitHub account via switching phone numbers and having 2FA enabled.
ssh -T git#github.com
I get denied, but I've provided GitHub with essentially everything I can, which are all my public SSH keys, password, correct email, a keychain on my Mac saying that I've logged in. I've made the mistake not getting recovery codes and I don't have access to the old phone. My past 1.3 years work of code is on GitHub for my company and I don't store any of my code on hardware as fear of theft, I know that's also a mistake, but it's a fear of mine.
It looks like I'm out of options according to GitHub, which is why I've came to StackOverflow. Are there any workarounds, I know EVERYTHING about the account, my credit card is on file.
The only thing I can think of is showing up to the offices with my ID and credit card on file. As my profile picture is me.
Any suggestions are appreciated. I have the public SSH keys, and a public key generated for one of my organizations, and still couldn't get 2FA disabled.
There should not be a workaround, especially for private repos, considering that "Recovering your account if you lost your 2FA credentials" states:
If you've lost access to your account after enabling two-factor authentication, GitHub can't help you gain access again.
Having access to your recovery codes in a secure place, or establishing a secondary mobile phone number for recovery, will get you back into your account.
So if the Git repos are cloned anywhere in your company, you might get them back. But not from GitHub itself.