I sent an email with an attachment from my mail(outlook and Gmail) account to the email address which is routed in my org and the case(with attachment) got created in salesforce org.
Here the issue is, it is working good sometimes and not working sometimes. I sent an email from multiple personal email IDs and I am facing the same issue. How to fix or debug this?
Related
I have a unique issue. Whenever i sent email to my office account they open fine in the email client. However any email sent to Gmail has multiple issues. The CSS styling gets striped and the PDF attachments get corrupted.
I am sending my mails from the NopCommerce system and dont see any known issue of the kind in the forum.
I have a Google Workspace (I think that is what it is called) that I use to manage a private email address for a small business.
Everything has been working fine, and I can see the user (richard) in the admin area with associated email set up. I have sent test emails to and from their email account to make sure it is working okay and everything seems to be working fine.
I have two email addresses associated with the domain, for example:
emma#domain.co.uk (me) and
richard#domain.co.uk (richard)
I use the first email address as an admin account, and they use the second one.
They've had this email account for a long time, and have had no problems, however recently they have stopped receiving emails from one sender (their accountant).
I can still send emails to the account from my own personal email address to them, and they are receiving emails from other businesses, but just this one person is sending emails to them and they aren't being received.
Things I've tried:
Checked the spam/junk folders and no emails are there
Checked to make sure the sender isn't on the blocked list
Looked at the email logs as per this suggested article and don't see any record of the incoming email that has been sent
Sent a test email to account#accountant.co.uk and richard#domain.co.uk from emma#domain.co.uk and they both receive my email. When the accountant presses "reply all" the email only gets received by emma#domain.co.uk and never arrives at richard#domain.co.uk
Sent a test email from richard#domain.co.uk to account#accountant.co.uk and she receives the email. When she replies, he doesn't get the reply.
All I can think of is she has somehow blocked him via her email client, but I need to check out all the possibilities of it being a problem at our end as she's not great with email and not sure how I'm going to navigate that one :)
Any suggestions welcome!
(Disclaimer I'm fairly new to development in general and this is my first StackOverflow post all and any feedback is greatly appreciated.)
I'm posting here because I'm on a free SendGrid account and their support team has yet to get back to respond and it's been over a week and I'm dying to solve this issue.
Currently, I'm using Sendgrid as an SMTP and recently my emails have stopped sending to the following esp Yahoo, AOL, and Verizon.net but emails send to Gmail just fine.
Because emails still send to Gmail I used "Email Header Analyzer" via mxtoolbox.com to review and meet the recommendations provided. Which I have implemented on. (See screenshot)
The only thing not checked off is the "DKIM Authenticated" in which it's my understanding that when you verify the domain you're using to send emails with SendGrid takes care of that for you.
It's not the email function itself because it sends just fine to Gmail.
My question is has anyone else experienced this issue? If so what was the fix you did that made it work?
Screenshot of my email header analyzer results:
Turns out that my SendGrid account was over the daily email sending limit for the "free plan" and the emails that were sent correctly to Gmail had been doing so because of a pre-existing mail function (not using SendGrid even though SendGrid was still logging these emails).
I figured out this was happening by looking at the "mailed-by:" info when you toggle the drop-down above the email just under the sender email address. Mailed-ByView With SendGrid it would say "mail-by: sendgird.net" SendGird-Mailed-ByView
It would have been nice if SendGrid made my sending limit information a little more apparent but you can find this information about your account by going to "Settings">"Account Details">"Your Products." YourProductsView
i am facing a problem when i send email using cakephp3 on my hosting. Emails are being sent but when i view the recieved email in browser i see this along with the email address from i'm sending the email
From: no-reply#mail.com via cp-in-12.webhostbox.net
However when i check mail in phone's gmail client 'via cp-in-12.webhostbox.net' does not shows up.
Here is my code
$email = new Email('default');
$email->from(['no-reply#mail.com' => 'no-reply#mail.com'])
->to('mymail#gmail.com')
->subject('Test Mail')
->send('Thank You! for purchase! its a test mail');
}
Please help.
Thank You
Google appends the "via mail.domain.com" when the sending domain does not have any sort of SPF records on it. It's to notify users that the email may not have originated from the "From" email address' domain, but since you don't have any restrictions (set by SPF), Google can't tell if you're a bad guy, or just haven't set up your records yet. You're going to want to either setup some SPF and DKIM records (check with your webhost on how to do that), and that should eliminate those messages. The reason it doesn't appear on iPhone is because that platform does not have that feature.
I've been using Contact Form 7 in Wordpress without too many problems. In a current installation, I can send mail to webmaster#domain.com but get an error when trying to send mail to user1#domain.com. I've checked this Stack Overflow ticket:
Wordpress - Contact Form 7 Not Sending to Certain Email
But enabling the SMTP mail plugin doesn't modify the behavior of the bug, and the mail server is not external (like the ticket in question). Any idea what the issue might be? Thanks!
EDIT: user#domain.com is a valid email address and also succeeds when running it against open source online email checkers.
Kind of a hack, but I had this happen to me when I tried to have the emails sent outside of the domain to a gmail account. I ended up adding CC: youremail#gmail.com to the Additional Headers and it worked well afterwards.