I am facing a strange issue, Our site is integrated with Punchout Gateway. While simulating the site using cXML the product price turns into 0 on the detail page as well as in cart page.
The website is working fine individually. Can you please help me with that.
You should check the account you're logged in as. It probably doesn't belong to the correct customer group or company in your eCommerce environment.
Related
We are using Opayo Sagepay on our website for payment. It works fine for most orders, but some customers face issues related to 3D security. Customers complain that when they try to place an order using the Opayo Sagepay Credit/Debit card method, they are not redirected to the 3D secure page and the cart is empty. We have seen that a large number of customers are facing this issue but not all.
Has anyone of you faced this kind of issue? Please let me know.
My problem is with using shopify, google analytics, and utm codes to track which campaigns is bringing which conversions.
A lot of my utm campaigns sales aren't being credited to the campaign, I think possibly because of paypal redirecting and paypal getting the credit for the sale instead of the utm campaign. How can I troubleshoot this issue and resolve it?
Add paypal to your referral exclusion list in the property settings, unless you still use "classic analytics" in which case you add utm_nooveride=1 to the url that redirects back from paypal to your site.
If this really is your problem you can select source/medium as secondary dimension in your transaction report. If paypal is credited for the transactions you will see paypal.com/referral values (also this will maim some of your session based metrics since a change in attribution starts a new session in GA).
Wen user goes to PayPal from youre website, all original source data is lost, because paypal does not have Cross Domain tracking set up with your website. So PayPal in your analytics looks like a referral website. This can be solved with cookies and Uesr ID, but it requires some programing:
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookies-user-id
Hi I have searched for this solution and although others have experienced the same problem I couldn't find a solution that works for my site.
My wordpress site mainly sells registrations/bookings for events and I'm using the s2Memberplugin to process the payments with Paypal. The problem is that when we direct the users/customers to the paypal page to complete the transaction which i want set up with the option of paying via credit/debit card if the user/customer doesn’t have (or doesn’t want to create one) a paypal account. That has been working perfectly except for when users/customers are using a variety of internet browser with various cookie settings so the user/customer get’s directed to a completely different page both in appearance and functionality from the page I want them to see. This incorrect page ‘requires’ users/customers to have or create a paypal account to make the payment, no option to pay via card is available. I tried calling paypal and of course they say it is something wrong with my site.
Over 20 days ago i lodged a support ticket with Paypal MTS (or whatever they are called) and of course no response. I have lodged about 5 more tickets and made about 10 more phone calls and they simply don't care about customers. That is clearly demonstrated when you ask to speak to the complaints section and they say "We don't have a complaints section'
Thanks very much, any assistance is greatly appreciated
I haven't been provided with any error codes, unfortunately - i did ask for them but nobody supplied them.
we just discovered that the payflow and IPN settings within my sites plugin were empty but i'm filling them in now but i have two questions:
The vendor, is that just my username for my paypal account? (why don't they just use the same terminology - confusing)
My s2Member plugin say's i'll need my IPN url (and then supplies a url, but whn i look at the IPN notification url within my paypal settings it's a totally different link. Should i be changing my paypal IPN url to that which is supplied by my s2Member plugin or am i getting two different url's confused?
Thanks for your help again mate.
If you're using Payments Standard this experience is cookie based as you mentioned. If you want to make sure the full credit card form shows up and allows people to pay with a credit card without creating an account you can use the Express Checkout API instead.
In your SetExpressCheckout request you just need to set SOLUTION=Sole and LANDINGPAGE=Billing.
I've been trying to activate Paypal Payments Advanced in Magento 1.7.0.2 but it's simply not working. I believe the whole setup is correct, in the shopping cart and in the Paypal account, I have verified against the Paypal documentation as well as researched on the web.
I can go through the whole checkout and select credit card in the payment options, which displays the message "You will be required to enter your payment details after you place an order.", then when I click the Place Order button, it goes to the Shopping cart page without asking for the payment, and the cart is empty. The order then shows in the admin with the status pending payment.
I noticed on the console that before the redirect to the cart page, there is a 500 error with this url .../checkout/onepage/saveOrder/
I also seem 500 erros when calling other pages related to the Paypal Advanced like: .../index.php/paypal/payflowadvanced/cancelPayment or .../index.php/paypal/payflowadvanced/returnUrl
Any help would be appreciated, I already confirmed Curl is installed and working, SSL certificate is installed and working, the settings in the Paypal account like Enable Secure Token is Yes, all services under Service Summary say Live, so I have a feeling something is broken in Magento.
Have you seem this issue? Or were you able to install Paypal Advanced in any Magento 1.7.0.2?
Did some more searching on this topic and came across: https://stackoverflow.com/questions/12898392/magento-500-error-paypal-payments-advanced
Deleting my paypal.xml file from my custom theme directory solved the problem for me. PayPay is now working correctly!
I am working on Zen-Cart Site. Google Analytics is working fine but the problem I am having is in the ecommerce section of analytics. When I log into my analytics account and I go into the ecommerce section it only gives me sales that were generated through google checkout. If any sale was generated by credit card payment or by paypal that transaction is not registered in analytics. Now I really need to know which products are being sold through all transactions on the site and I'm not getting that info properly because it only tells me which products are being sold through google checkout. How can I do this?
most sites like paypal give you the ability to have the user be redirected back to a specific page after the sale takes place. On that page (usually a "thanks for buying my stuff" page), you need to put your global GA code, as well as some custom GA code to pass info like revenue, product id(s), etc...
You can learn more about what custom GA code to put on that page at this link:
http://code.google.com/intl/en/apis/analytics/docs/tracking/gaTrackingEcommerce.html