I am trying to extract instagram insights data to further analyze it locally and store it. For that I generated a system user access_token with the required permissions. Now I am trying to perform a GET request just as described in this documentation: https://developers.facebook.com/docs/instagram-api/reference/ig-user/insights
For that my call URL looks like this:
https://graph.facebook.com/v15.0/{instagram-id}/insights?metric=impressions,reach,profile_views&period=day&access_token={system_user_token}
This gives following response:
{
"error": {
"message": "(#100) The value must be a valid insights metric",
"type": "OAuthException",
"code": 100,
"fbtrace_id": xxx }
}
Thinking maybe this is due to my system user token not beeing elegible for this call I tried the Graph API explorer in the browser and a generated access token with the needed permissions. I am not quite sure where to go from here. Thank you for your help
I tried different access_tokens generated in the business manager and also generated in the meta for developers website. I tried to use a variety of different metrics described in the documentation. All gave the same output as described above. I also tried different api versions (15.0 and 16.0)
Related
I have an app that gets leads from facebook after webhook request when leads fill out forms: Some pages are throwing this error:
{
"error": {
"message": "Unsupported get request. Object with ID '233332620530416' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api",
"type": "GraphMethodException",
"code": 100,
"error_subcode": 33,
"fbtrace_id": "HIItB4mggfk"
},
"__debug__": {}
}
I cannot find the error subcode description in Facebooks API docs.
Check you access token at https://developers.facebook.com/tools/debug/accesstoken
Your app might be missing a needed permission scope.
Visit Business Settings > Users > System Users > Chose «Conversions API System User» > Add Assets. Add your Pixel with ID from your request to the list of assets System User can access.
I have had this issue a few times and the error led me to spend an hour or two combing the docs. The real issue for me each time has been malformed json in the request body (I'm using curl). Dumb I know, but in case a poor soul comes across this. Be sure to validate your json before you decide you query is wrong.
I got this error when adding access_token in post body, worked when adding parameters to url.
Success result using postman
Not success result using postman
Add your access token in the Authorization tab, then choose Oauth2.0 and add your access token on the right side. Please refer to the screenshot for the postman.Click here for the screenshot
I found the answer recently
Follow this steps using postman
https://graph.facebook.com/page-name/feed
headers:
Content-Type: application/x-www-form-urlencoded
Body:
message: "your message"
link:"your web link "
access_token:'Your access token '
I'm new to the Facebook API and the Graph API Explorer, so any help understanding the tool is appreciated. I have been through quite a bit of the Facebook developer documentation trying to understand how to register an application, create and use access tokens and using Graph API Explorer to return a data I will eventually persist for use in analytic tools.
When I execute the following using Graph API Explorer it returns a message that I can't find any information on so I can track what I'm doing wrong.
https://graph.facebook.com/v2.6/CAMPAIGN_ID/insights
{
"error": {
"message": "(#275) Cannot determine the target object for this request. Currently supported objects include ad account, business account and associated objects.",
"type": "OAuthException",
"code": 275,
"fbtrace_id": "HbrtL4oBAh9"
}
}
When I execute the same URL in a browser:
https://graph.facebook.com/v2.6/CAMPAIGN_ID/insights?access_token=9999999999999999999999NnIi3URfZBtORdG7J6AwUjo0zzDO2AcsUrTGXYHRKj0YI4nWPUmYbMshXsxPApAEW3xUNvtIYhYEZA5wBqRLvjL4bPN8wzKq7KiJ9Rr3VQO1Ps2M8zbFl3T38cp8rhLxeLfm3OQlZBEZZZZZZZZZZZZZZZZZZ
also returns the same error message.
Thanks
I was Unable to get the search result in Facebook Graph Api Explorer For Topic search API. I am getting the following error. I also have the access token included.
{
"error": {
"message": "(#15) This method must be called with an app access_token.",
"type": "OAuthException",
"code": 15,
"fbtrace_id": "CJiZqVSATXu"
}
}
Well, the error message actually contains the problem. You're not using an App Access Token, but seemingly an User Access Token (from the Access Token structure in your screenshot).
You must select an app of yours in the upper right Applications dropdown, and then select Get App Token in the dropdown below.
Still, that will probably not help much in this case. Are you aware that only whitelisted apps can use the Topic Search API?
See
https://developers.facebook.com/docs/graph-api/using-graph-api#search
https://developers.facebook.com/docs/mediasolutions/topic_search/v2.5
I am having some unusual errors while fetching some data for some users via graph API.
As for example w all know we can get basic user info via graph.facebook.com/username
And it works. But it is not working for some users. Like the user www.facebook.com/sanzida.tanzum is a valid facebook user. So, we should get her basic info via graph.facebook.com/sanzida.tanzum. But when you will try that, you will get the error
{
"error": {
"message": "Unsupported get request.",
"type": "GraphMethodException",
"code": 100
}
}
And it is not a permission issue because use user herself gets the same error when she try to retrive her own data via graph API. Actually the user sanzida.tanzum is invisible to graph API. For example user sanzida.tanzum is on my friend list. You can check here. my friendlist.(it is public). But when I retrive my friendlist via graph API, my friendlist is shown excluding the user sanzida.tanzum ! But she is in my friendlist!
I have tried to contact facebook for this matter because I did not find any doccument related to this matter. They replied it is usual. (probably they did not read my mail at all. I am including the email conversation with facebook)
Hi তৌফিক,
They are getting errors because they are not you... they dont have
permissions to see the same things you do. They might also be missing
an access token. Either way: no bug here.
Thanks,
Emrakul Security Facebook
-----Original Message----- From: *****#ovi.com To: Subject: Report a Security Vulnerability - Unusual bug in facebook graph API
Your Email Address: *****#ovi.com Do you have technical details of
a security vulnerability?: Yes Vulnerability Type: Privacy /
Authentication Vulnerability Scope: Platform Developer API Title:
Unusual bug in facebook graph API Product / URL:
https://graph.facebook.com/sanzida.tanzum Description and Impact: I
was doing some graph API calls for testing purpose. Mostly I was doing
mostly user profile calls. (https://graph.facebook.com/exampleuser)
Somehow I realized facebook is giving following errors for some users
even they are on my friendlist. Same thing occurs when they try by
themselves.
As for eample the user "https://www.facebook.com/sanzida.tanzum" is on
my friendlist. (My friendlist is public.You can check if you want.)
So, according to facebook graph API, I can request the user's basic
info using (https://graph.facebook.com/sanzida.tanzum) But it returns
this error:
"{ "error": {
"message": "Unsupported get request.",
"type": "GraphMethodException",
"code": 100 } }"
Actually graph API can't access nothing of this user. Another
example.. When I request my friendlist via graph API , All friends of
my friendlist is shown except the user (sanzida.tanzum). But she is in
my friendlist! check here (my friendlist is public)
"https://www.facebook.com/toufiqueimam/friends". So why is this
happening only for few users?
Just now I got confirmation that the user herself gets the same error
if she tries to access (https://graph.facebook.com/sanzida.tanzum)
{ "error": {
"message": "Unsupported get request.",
"type": "GraphMethodException",
"code": 100 } }
Reproduction Instructions / Proof of Concept: Reproduction: first go
to https://www.facebook.com/sanzida.tanzum You will see it is a valid
profile. Now try https://graph.facebook.com/sanzida.tanzum You will
get following error
{ "error": {
"message": "Unsupported get request.",
"type": "GraphMethodException",
"code": 100 } }
This isn't a bug, the error means that the data you're trying to access is not accessible to you, does not exist, has been deleted, is not available because you haven't provided an access token from a user who can see it, etc.
See this answer for an example of this error message in relation to Facebook pages: https://stackoverflow.com/a/6847088/21062 - the same is true when trying to access user profiles if that user has blocked you, blocked your app, disabled their account or disabled all apps from accessing their information.
Just an FYI, I ran into this problem, and it wasn't because the user had blocked all applications. In my scenario, my application was attempting to force-convert Facebook's 64 bit integers into a 53 bit JavaScript integer (Node application). It was mangling the value, so when I was making the Facebook GET Request later on in my application lifecycle, I was doing so with the mangled value, and Facebook was trying to tell me "Um, this UserId doesn't exist".
So in my application, I had to use the Node Big-integer add-on, along with the Mongoose mongoose-long plugin for my Mongodb.
Long story short, if you are converting the UserId to it's native 64 bit integer, don't do so unless the intger type in your application is at least 64 bits.
I'm trying to get info about object by id (mostly links, photos, statuses..). And I find that there are some posts that I can access from a browser(I can share, comment, like..), but for some reason I'm getting
{
"error": {
"message": "Unsupported get request.",
"type": "GraphMethodException",
"code": 100
}
}
while accessing the same object through API (either via Graph Explorer, or with PHP SDK).
In Graph Explorer I've tried all permissions. My FB App has no restrictions and there are lot of posts, that I can GET.
What can be the problem, that API returns me an error instead of a post, that I can freely see from my account on facebook.com?
P.S. If I try to get /user-id/feed of the user, whos post I can't access, it often gives me an empty array data:[]
"Unsupported Get Request" means you've requested something which can't be returned to you.
Some possible reasons, in order of how likely they are in my experience, are:
Object has some privacy or demographic restrictions and you haven't provided an access token from someone who meets those restrictions
Object was deleted
Object doesn't exist
Object is of a type not supported in the API at all