Many years ago I set up my domain so Google would manage my domain's email. Today, possibly because I was accessing from another state, Google decides to suspend the service:
Your organization's Google workspace account has been suspended. Please contact your Google workspace organization administrator to re-activate your organization.
So since I'm the administrator, I try to logon with those credentials, which are correct, but they challenge me, and want me to complete an email loop, but the recovery email is in the locked domain!
There seems to be no way to get this fixed. There's some code they can send me that I'm supposed to put my domain's server to prove I'm legit, but Google controls that...I have nothing on the domain except email. I'm paying Hover as the registrar.
Any way out?
I appreciate "Only Google can help", but there's no path forward. No phone number, no button to "open a ticket", no live chat. If you can't log on as administrator, none of that is available. How would a superuser get through on a problem like this?
There is a page that says:
To get phone, chat, or email support for your legacy free account at xxxxxxx.com, you need to upgrade to Google Workspace.
To continue, switch to an administrator account. This will open the Google Admin console.
https://support.google.com/a
But I can't log in as administrator to upgrade my account so I can get support because when I log in with correct credentials, they send a challenge to an email address that's in the locked domain!
I can't be the only one this happened to, so figure they're just hiding the path to victory so they don't have to answer too many phone calls. This page might be as close as I've gotten: https://support.google.com/a/answer/6335621
When I try to open a support case under my non-admin account, it says
You do not have permission to create support cases.
I found a form to fill out: https://support.google.com/accounts/contact/disabled2
The above form accepts any email address, so you enter any email address that you currently have access to (not one that is locked, obviously).
But matter what I do, they want me to prove my identity by adding something to my domain. I've asked Hover how to do this, but have not received a response yet.
Here's the email Google sent
Your action is required in order for us to assist with your request.
We were unable to verify the DNS ownership of Google Workspace Account sengsational.com. Please follow the instructions below to verify domain ownership.
The following instructions outline the DNS record (CNAME or TXT) to add to your domain settings. Learn more
Via CNAME (preferred):
Label/Host: [eight digit number removed]
Destination/Target: google.com
Time to live (TTL): 3600 seconds / 60 minutes / 1 Hour
For more information on how to create a CNAME record, please refer to the article Add a CNAME record to your domain's DNS records. If you need assistance creating the CNAME record, please contact your hosting provider for support.
You can verify your CNAME record here.
Via TXT:
Label/Host: enter # or leave it blank
Value/Destination: google-gws-recovery-domain-verification=[eight digit number]
Time to live (TTL): 3600 seconds / 60 minutes / 1 Hour
For more information on how to create a TXT record, please refer to the article Verify your domain with a TXT record . If you need assistance creating the TXT record, please contact your hosting provider for support.
You can verify your TXT record here.
Note: Updates to DNS records may take 24-48 hours to propagate across the entire internet.
In order for us to help you with the sign-up process, please follow this link and submit your request.
Best regards,
Google Workspace Support
Key Finding:Contact the company where you have your domain registered to have them manage the DNS records.
Hover is who I pay every year to keep my domain name active. I logged on, opened a chat, pasted-in the email from Google, and they were more than happy to update those records, right there on the spot!
Then, I went back to the email that Google sent me. To complete this authentication loop, there is a button on the page to re-check DNS.
After refreshing the page, I was provided the option to change the password. After I did that, I was logged into the gSuite administrator account, finally!"
They also automatically changed the recovery email to the one I was using that was outside the domain that was locked.
I've hosted multiple websites on Firebase so far but never via Google Domains. Ironically, I never had a problem with other domains registrants but with Google Domains I'm stuck with a "Needs setup" status:
What I have done:
I have already deployed my assets and my website serves on https://mydomain.web.app/
I've verified domain ownership with a TXT record
I've copied the IP addresses provided here:
And added both into the custom resource records in Google Domains:
According to the documentation (and all other related threads I found here on Stackoverflow) now the status of my domain should move to pending. But it does not. I've configured this many days ago so waiting also won't solve it.
Is there anything that I am missing here?
Somehow, after removing and adding the domain again in Firebase (without any changes in Google Domains), it now shows status pending. Solved.
Problem:
I am getting below warning on github pages. However, my custom domain http://www.dilipagheda.com still works.
I am curious why i am getting this warning and do i need to address it? if yes, how?
Error:
The custom domain for your GitHub Pages site is pointed at an outdated IP address. You must update your site's DNS records if you'd like it to be available via your custom domain
I'm not 100% sure why it still works (maybe they're phasing people out to the new addresses?) but here's how to fix it.
Go to your domain registrar, where you have previously set up your DNS records. You need to update your A records to the new ones provided by github. Right now they are:
185.199.108.153
185.199.109.153
185.199.110.153
185.199.111.153
After that, you need to delete and re-add your custom domain in the repo settings. I got these IP addresses and instructions here in the github documentation.
I was buying a domain and I need to verify the history of the domain in-terms of 302 redirects on the domains. is there any way by which I can check a domains history
There are tools and sites available through which you can check their NS records which can be used before for redirection rules as per their name servers also some paid tools are available to get the entire domain history
Check whoisrequest.com and go to domain history.
Check archive.org if you would like to check what type of site it was
Check research.domaintools.com/research/hosting-history/ to get entire data
hope it helps!
Two sites, with very similar content. Both existing and well established. I've set up 301 redirects to site A from site B.
Should I use the Webmaster 'change of address' feature to support the merge?
From what I've read, it seems more suited to an old domain transferring to a new domain. Thoughts?
The use the change of address tool in Google Webmaster will help you to manage the transition needed by Google to index your new URLs at the new address, while minimizing impact to your current ranking in the SERP.
You can use it together with a "Standard" 301 Moved Permanently redirect, which will pass Page Rank from site A to site B.